Senior Strategy & Operations Associate

About the role

We're looking for a highly analytical, proactive, collaborative, top-tier operator to join the Global Membership and Loyalty team as a Senior Strategy & Operations Associate. This role is central to advancing several of Uber's key near-term strategic objectives within both Membership and Loyalty. The successful candidate will be the single-threaded operational leader of key strategic verticals across our Membership and Loyalty pillars. You'll turn external and internal data into actionable insights, earn buy-in for your initiatives from Uber at-large, and turn ideas into actions that move real-world business metrics.

In this role, you'll step in as the definitive owner of a major strategic pillar. You will be expected to run your vertical like your own business—identifying opportunities, defining the roadmap, and executing with purpose and speed. This is a role designed for a highly independent operator who thrives under high-level oversight rather than day-to-day management, and who can reliably take complex initiatives and run with them.

Responsibilities

• Own a Strategic Pillar End-to-End: Take complete ownership of a dedicated operational vertical, driving strategy, execution, and business outcomes.
• Operate with Autonomy: Proactively identify business gaps, formulate strong points of view, and build actionable strategies without needing a predefined roadmap or step-by-step instructions.
• Execute Data-Driven Initiatives: Extract, synthesize, and leverage data to build business cases and will your initiatives into existence.
• Drive Cross-Functional Action: Navigate ambiguity to rally stakeholders and drive projects forward effectively.
• Provide Executive Visibility: Independently manage highly visible recurring processes and lead executive-level reporting cadences (MBRs/QBRs) to give leadership clear, high-level oversight of your pillar's performance.

Requirements

• 4+ years of experience in strategy, operations, analytics, consulting, or a similar role, with a demonstrated track record of owning end-to-end execution with minimal oversight
• Bachelor's degree in a quantitative, business, technical, or related field
• Proficiency with AI tools, SQL, and Excel/Google Sheets; experience building dashboards and reports

Qualifications

• Bias for action and extreme ownership; comfortable managing initiatives with high visibility and independently unblocking yourself when challenges arise
• Strong analytical and problem-solving skills; ability to distill raw data into insights and recommendations
• Proactive, self-starter mindset, high level of comfort with ambiguity and driving initiatives from 0 to 1 under high-level guidance rather than day-to-day management
• Strong communicator and collaborator; able to drive initiatives forward effectively alongside a wide cast of cross-functional partners
• Track record of surfacing insights that influenced strategy or drove business impact
• Demonstrated ability to support executive-level reporting cadences (MBRs/QBRs)
• Exposure to external partnership management and/or business development

Pay

For New York City, NY-based roles: The base salary range for this role is USD $131,000 per year - USD $145,000 per year.

For San Francisco, CA-based roles: The base salary range for this role is USD $131,000 per year - USD $145,000 per year.

For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award and other types of compensation.

Benefits

• 401(k) plan participation
• Various benefits (health, wellness, etc.)

Schedule

Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence.