Senior Strategy & Operations Associate

About The Role

We're looking for a highly analytical, proactive, collaborative, top-tier operator to join the Global Membership and Loyalty team as a Senior Strategy & Operations Associate. This role is central to advancing several of Uber's key near-term strategic objectives within both Membership and Loyalty.

What The Candidate Will Do

• Own a Strategic Pillar End-to-End: Take complete ownership of a dedicated operational vertical, driving strategy, execution, and business outcomes.
• Operate with Autonomy: Proactively identify business gaps, formulate strong points of view, and build actionable strategies without needing a predefined roadmap or step-by-step instructions.
• Execute Data-Driven Initiatives: Extract, synthesize, and leverage data to build business cases and will your initiatives into existence.
• Drive Cross-Functional Action: Navigate ambiguity to rally stakeholders and drive projects forward effectively.
• Provide Executive Visibility: Independently manage highly visible recurring processes and lead executive-level reporting cadences (MBRs/QBRs) to give leadership clear, high-level oversight of your pillar's performance.

Basic Qualifications

• 4+ years of experience in strategy, operations, analytics, consulting, or a similar role, with a demonstrated track record of owning end-to-end execution with minimal oversight
• Bachelor's degree in a quantitative, business, technical, or related field
• Proficiency with AI tools, SQL, and Excel/Google Sheets; experience building dashboards and reports

Preferred Qualifications

• Bias for action and extreme ownership; comfortable managing initiatives with high visibility and independently unblocking yourself when challenges arise
• Strong analytical and problem-solving skills; ability to distill raw data into insights and recommendations
• Proactive, self-starter mindset, high level of comfort with ambiguity and driving initiatives from 0 to 1 under high-level guidance rather than day-to-day management
• Strong communicator and collaborator; able to drive initiatives forward effectively alongside a wide cast of cross-functional partners
• Track record of surfacing insights that influenced strategy or drove business impact
• Demonstrated ability to support executive-level reporting cadences (MBRs/QBRs)