Jobs · Business Development · New York

Senior Strategy Director, UX

Monks · New York, United States · Yesterday
HybridBusiness Development$150k–$170k/yrFull-time

About the role

The Senior Strategy Director, UX at Monks leads experience strategy for one of the world's most visible technology brands. This role focuses on UX Strategy rather than UX Design.

Responsibilities

  • Strategic Narrative & Pitching
    Lead the Strategic Vision: Translate complex business challenges into clear, compelling recommendations.
    Sell the Vision: Create persuasive strategy decks and executive presentations.
    Orchestrate the Journey: Define how users move across campaigns, landing pages, product experiences, and web ecosystems while ensuring the narrative remains cohesive.

  • Web Ecosystem Strategy
    Marketing-Led UX: Define Information Architecture (IA), customer journeys, and content strategy through a marketing lens.
    Design Connected Experiences: Think beyond individual pages to shape cohesive digital ecosystems.
    Simplify Complexity: Streamline experiences, reduce friction, and create intuitive pathways that feel seamless to customers.
    Connect the Dots: Align digital experience strategy with broader marketing initiatives, product launches, and business priorities.

  • Client Leadership
    Partner with Client Directors and cross-functional teams on proactive initiatives and new business opportunities.
    Present to senior marketing and product stakeholders, facilitate strategic discussions, and defend recommendations confidently.

Requirements

10+ years of experience in Digital Strategy, UX Strategy, Experience Strategy, or a closely related discipline.
Agency DNA: Built career in a digital, creative, or integrated agency environment.
Enterprise Experience: Developed strategy for large-scale websites or digital ecosystems serving global brands.
Proven Strategic Leadership: Significant ownership of strategic thinking, confident presenting to senior client stakeholders.

Qualifications

  • Expert proficiency in Keynote and/or Google Slides—your presentations tell clear, persuasive strategic stories.

  • Strong expertise in Information Architecture (IA), Customer Journey Mapping, Content Strategy, and UX fundamentals.

  • Ability to connect digital experience recommendations to business and marketing outcomes.

  • Excellent facilitation, presentation, and storytelling skills.

  • Comfortable collaborating across Creative, UX Design, Production, Engineering, and Client teams.

Skills

  • Expert proficiency in Keynote and/or Google Slides—your presentations tell clear, persuasive strategic stories.

  • Strong expertise in Information Architecture (IA), Customer Journey Mapping, Content Strategy, and UX fundamentals.

  • Ability to connect digital experience recommendations to business and marketing outcomes.

  • Excellent facilitation, presentation, and storytelling skills.

  • Comfortable collaborating across Creative, UX Design, Production, Engineering, and Client teams.

Benefits

  • Excellent, full coverage medical, dental, and vision insurance

  • Generous PTO and 15 company-wide holidays

  • 401k with company contribution

  • Paid parental leave

  • Work-life balance with an emphasis on personal well-being

  • Career growth in a disruptor space & entrepreneurial opportunities within the Monks network

  • A globally diverse & inclusive culture with employee resource groups

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