Jobs · Education · Illinois

Senior Staff Representative - Instructional Design (Hybrid)

United Airlines · Chicago, IL · 1 wk ago
EducationFull-time

About the role

The Senior Staff Representative - Instructional Design position is responsible for designing and developing learning interventions, including instructor-led and eLearning courses using Instructional Systems Design (ISD) Methodology. Manages the design of training resources needed to effectively train the organization. Core Accountabilities / Key Responsibilities include:

Responsibilities

  • Updates instructional guides and reference materials.
  • Propose improvements to curriculum content and delivery, communication, and documentation processes.
  • Collaborate with subject matter experts to support training content design and project implementation.
  • Support Learning Management System processes, including session management, audience visibility, participant enrollment, and assessments.
  • Provide technical and procedural support for training subjects and issues.
  • Apply learning principles and instructional design frameworks (such as ADDIE) to create scalable, high-impact curricula that drive behavior change, accelerate leadership pipeline growth, and align with organizational strategy.
  • Support assessment and evaluation steps of the ADDIE (Analyze, Design, Develop, Implement, and Evaluate) process through survey creation and administration.
  • Design and develop programs including instructor-led training, eLearning modules and blended learning experiences that build core competencies across all levels of the organization.

Requirements

  • 2+ years of learning design and/or learning development experience
  • Up to 25% domestic travel as needed
  • Demonstrated experience managing multiple projects with competing priorities and deadlines
  • Proficiency in creating learning experiences across multiple delivery modalities including e-learning, instructor-led training, and blended learning approaches
  • Proven ability to align learning and development initiatives with organizational objectives and business outcomes
  • Demonstrated experience in developing curriculum and designing experiential learning activities
  • Strong collaboration skills with experience working across cross-functional teams including subject matter experts, facilitators, technology partners, and business stakeholders
  • Proficiency in instructional design tools including Articulate 360, Genially, Synthesia, Vyond, Adobe Creative Cloud, and Microsoft Office

Qualifications

  • Must be legally authorized to work in the United States for any employer without sponsorship
  • Successful completion of interview required to meet job qualification
  • Reliable, punctual attendance is a crucial function of the position

Skills

  • Demonstrates an understanding of the capabilities and limitations of generative AI tools and effectively leverages them to support research, analysis, content creation, and problem solving.

Benefits

  • Medical
  • Dental
  • Vision
  • Life
  • Accident & Disability
  • Parenthood
  • Employee Assistance Program
  • Commuter
  • Paid Holidays
  • Paid Time Off
  • 401(k)
  • Fly Privileges

Pay

The base pay range for this role is $81,795.00 to $106,602.00. The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills.

Schedule

This position is also eligible for bonus and/or long-term incentive compensation awards.

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