Senior Staff Product Owner, Voice Intelligence

What You Will Do

• Own product definition and execution for Voice Intelligence capabilities across multiple applications, devices, services, and clinical workflows.
• Develop deep expertise in caregiver communication workflows, voice-enabled experiences, speech technologies, conversational AI, and the broader Voice Intelligence ecosystem.
• Translate customer problems, clinical workflows, and product priorities into clear epics, user stories, acceptance criteria, and executable development plans.
• Partner closely with Product Management and Engineering to refine product concepts, evaluate technical feasibility, and make thoughtful scope and prioritization tradeoffs.
• Maintain a strong working understanding of product architecture, cloud services, integrations, APIs, security considerations, and cross-team dependencies.
• Help create intuitive experiences that allow caregivers to move seamlessly between voice-enabled capabilities such as communication, interpretation, documentation, and future intelligent services.
• Identify and communicate technical risks, dependencies, quality concerns, and delivery impacts early enough to enable effective decision-making.
• Incorporate Voice of Customer insights, user feedback, market context, and product performance into feature definition and prioritization.
• Collaborate directly with customers and clinical users through demonstrations, feedback sessions, workflow discussions, and other discovery activities.
• Partner cross-functionally with R&D, Quality, Clinical, Marketing, Project Management, and other teams to align priorities and drive successful product outcomes.
• Communicate product decisions, progress, tradeoffs, and risks clearly to technical teams, business stakeholders, and senior leaders.
• Drive strong backlog quality, planning discipline, and predictable execution while ensuring development teams understand the customer problem and intended product outcome.
• Influence across teams and help align capabilities that span multiple products, platforms, and engineering organizations.
• Continuously build expertise in emerging voice, AI, and healthcare technologies and apply that knowledge to future product opportunities.

What You Need

• Bachelor's degree in Computer Science, Engineering, or a related discipline, or equivalent combination of education and relevant experience is required.
• 6+ years of experience in software product development, product ownership, product management, software development, or closely related roles is required.
• Experience translating customer or business needs into software requirements, product capabilities, epics, user stories, and acceptance criteria is required.
• Demonstrated experience partnering closely with software engineering teams throughout product development and delivery is required.

Preferred Qualifications

• Ability to understand complex technical concepts and effectively communicate between technical and non-technical audiences.
• Experience owning complex software products, platforms, or capabilities involving cloud architecture, APIs, integrations, security, or distributed systems.
• Experience with voice recognition, speech technologies, conversational interfaces, natural-language processing, or voice-enabled user experiences.
• Familiarity with AI/ML technologies, including Large Language Models and their application to voice-driven or conversational workflows.
• Experience designing or delivering products involving complex user workflows and multiple interconnected services or systems.
• Experience within healthcare, medical technology, medical device software, or another regulated environment.
• Understanding of medical device software development practices, regulatory requirements, cybersecurity, and data privacy considerations.
• Demonstrated ability to navigate ambiguity, evaluate competing priorities, and make sound product tradeoffs.
• Strong written, verbal, and presentation skills with the ability to communicate effectively with engineers, customers, cross-functional partners, and senior leaders.
• Certified Scrum Product Owner (CSPO), Agile certification, or comparable product development training.