Senior Specialist, Production & Operations | Marketing | Irvine, CA

Your mission at Blizzard is to drive operational excellence across development initiatives, business processes, and cross-functional programs. This hybrid role, based in Irvine, CA, is ideal for a highly organized and proactive professional who thrives in fast-paced environments and excels at solving complex operational challenges.

Responsibilities

• Support the planning, coordination, and execution of multiple projects and operational initiatives across the organization.
• Develop and maintain project schedules, milestone tracking, status reporting, and operational dashboards.
• Identify risks, dependencies, bottlenecks, and resource constraints, driving proactive resolution and escalation when necessary.
• Establish and continuously improve operational processes, workflows, and documentation.
• Monitor project health, delivery timelines, and key performance indicators to support informed decision making.
• Partner with Production, Development, HR, Finance, IT, Publishing, and other stakeholders to align priorities and execution plans.
• Facilitate meetings, reviews, and operational ceremonies to ensure accountability and progress toward objectives.
• Serve as a central point of coordination across multiple teams and initiatives.
• Ensure timely communication of project updates, risks, decisions, and action items.
• Analyze existing operational processes and recommend scalable improvements.
• Implement tools, reporting mechanisms, and best practices that increase visibility, efficiency, and predictability.
• Drive continuous improvement initiatives focused on productivity, collaboration, and operational effectiveness.
• Support organizational planning, workforce planning, budgeting, vendor coordination, and resource management activities.
• Build and maintain operational reporting frameworks and dashboards.
• Gather, analyze, and present data to leadership teams to support strategic planning and decision making.
• Develop insights and recommendations based on operational metrics and program performance.
• Track progress against established goals and business objectives.

Requirements

• 5+ years of experience in operations, program management, project management, production, business operations, or a related field.
• Proven experience managing complex cross-functional initiatives from planning through execution.
• Strong organizational and prioritization skills with exceptional attention to detail.
• Experience creating project plans, status reports, dashboards, and operational documentation.
• Strong analytical and problem-solving capabilities.
• Excellent verbal and written communication skills.
• Ability to influence stakeholders and drive alignment without direct authority.
• Experience using project management and collaboration tools such as Jira, Confluence, Asana, Smartsheet, Microsoft Project, or equivalent.
• Advanced proficiency with Microsoft Office Suite, particularly Excel and PowerPoint.

Preferred Qualifications

• Experience working in game development, software development, technology, entertainment, or digital media environments.
• Experience supporting large-scale programs, live operations, or production organizations.
• Knowledge of Agile, Scrum, Kanban, or other project management methodologies.
• Experience with workforce planning, resource management, budgeting, or vendor management.
• Familiarity with Power BI, Tableau, or other reporting and analytics platforms.
• PMP, Agile, Scrum, Lean, or related certifications.

Skills

• Exceptional organizational and execution capabilities.
• Ability to manage competing priorities in a dynamic environment.
• Strong stakeholder management and relationship-building skills.
• Data-driven mindset with the ability to translate insights into actionable recommendations.
• Ability to navigate ambiguity while maintaining momentum and focus.
• Demonstrated initiative, ownership, and accountability.
• Collaborative approach with a commitment to continuous improvement and operational excellence.

What Success Looks Like

• Programs and operational initiatives are delivered on time and with high quality.
• Stakeholders have visibility into priorities, risks, and key milestones.
• Processes become more scalable, efficient, and predictable.
• Leadership teams receive accurate and actionable operational insights.
• Teams spend less time navigating operational friction and more time delivering results.

About Blizzard Entertainment

Best known for iconic video game universes including Warcraft®, Overwatch®, Diablo®, and StarCraft®, Blizzard Entertainment is a premier developer and publisher of entertainment experiences. Blizzard has created some of the industry’s most critically acclaimed and genre-defining games over the last 30 years, engaging tens of millions of players around the world.

Benefits

• Medical, dental, vision, health savings account or health reimbursement account, healthcare spending accounts, dependent care spending accounts.
• Life and AD&D insurance, disability insurance.
• 401(k) with Company match, tuition reimbursement, charitable donation matching.
• Paid holidays and vacation, paid sick time, floating holidays, compassion and bereavement leaves, parental leave.
• Mental health & wellbeing programs, fitness programs, free and discounted games.
• Various voluntary benefit programs like supplemental life & disability, legal service, ID protection, rental insurance, and others.
• Relocation assistance if required to move geographic locations for the job.

Pay

In the U.S., the standard base pay range for this role is $82,240.00 - $152,160.00 Annual. The specific range and offer will be based on relevant experience, performance, and work location. Employees in this role may also be eligible for incentive compensation.

Schedule

This is a hybrid work position, with some work on-site and some work-from-home.