Senior Specialist, Marketing Program Operations

About the Role

We're looking for a Senior Specialist, Marketing Program Operations to join the Marketing PMO team and help drive flawless execution across the full marketing organization. We're looking for someone with marketing and/or creative operations experience who can operate as a strategic partner and keep complex, cross-functional work moving.

Responsibilities

• Act as the connective tissue between marketing program owners and the creative team, processing creative briefs and assigning work to designers. May also coordinate with our agency partners
• Maintain visibility into the creative team's capacity and intake pipeline, flagging conflicts and prioritization decisions proactively
• Persistently partner with campaign drivers across Growth, Customer, Product Marketing, Events, and Content Marketing to ensure creative is delivered for key milestones
• Program manage many of Attentive’s integrated campaigns and product launches end-to-end: develop project plans, assign owners and timelines, coordinate across stakeholders, and hold teams accountable to on-time delivery
• Serve as a strategic thought partner, identifying gaps in process or resourcing, and then recommend and build AI-first solutions that enable the team to work faster
• Create and maintain source-of-truth program management documents and share clear status updates with stakeholders
• Ensure nothing falls through the cracks, and fold lessons learned back into future projects

Qualifications

• 3-4 years of experience in marketing operations, campaign management, or a creative operations role
• Strong project management fundamentals with the ability to manage multiple concurrent workstreams
• Comfort acting as a liaison between creative and non-creative stakeholders
• Proactive communicator who can surface problems early and come with solutions
• Familiarity with project management tools (Monday.com), AI tools (Claude, ChatGPT), Google suite
• Comfort working in a fast-paced environment

Benefits

You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.

Pay

For US based applicants: The US base salary range for this full-time position is $90,000 - $100,000 annually + equity + benefits

Schedule

Not specified