Senior Solutions Engineer I – ERP Customization & Integration, Contract-to-Hire

Summary Of Duties & Responsibilities

Senior Solutions Engineer I is a key technical expert responsible for designing, developing, implementing and maintaining enterprise resource planning (ERP) systems to support business operations and growth.

Essential Functions

• ERP Development & Customization

  • Define integration patterns, data flow architectures and technical standards for ERP customization across client engagements
  • Design, develop and implement custom ERP modules and features based on business needs
  • Create and maintain system integrations between ERP systems and other business applications
  • Develop workflows, scripts and reports to enhance ERP functionality

• System Analysis & Troubleshooting

  • Analyze complex business processes and translate them into efficient ERP solutions
  • Identify, diagnose, and resolve technical issues to ensure system reliability and performance
  • Conduct system testing and debugging to maintain software quality

• Collaboration & Requirements Gathering

  • Serve as the primary technical point of contact for client stakeholders during implementations and upgrades, including leading requirements workshops and presenting solution designs
  • Work closely with business stakeholders to gather and understand requirements
  • Collaborate with cross-functional teams to ensure ERP solutions align with organizational goals
  • Provide technical support and guidance during ERP system upgrades and migrations

• Estimating and Planning

  • Assess the scope of projects and estimate development time, resources and costs required
  • Provide accurate timelines and budgets for ERP-related projects
  • Contribute to project planning by identifying potential risks and dependencies

• Documentation and Compliance

  • Maintain technical documentation, including system designs, workflows and user manuals
  • Ensure ERP solutions comply with security standards and regulatory requirements

• Continuous Improvement

  • Monitor emerging ERP technologies and recommend improvements or enhancements
  • Evaluate system performance and implement changes to optimize processes

Skills & Competencies

• Technical Skills

  • Proficiency in ERP systems, e.g., BST11 ERP, SAP, Oracle, Microsoft Dynamics, Deltek and NetSuite
  • Expertise in programming languages, e.g., Java, C#, Python and SQL
  • Experience with system integration tools and technologies (APIs, ETL tools, etc.)
  • Strong knowledge of database management systems and ERP architecture

• Problem-Solving Skills

  • Analytical mindset and the ability to troubleshoot and resolve complex technical issues
  • Ability to identify inefficiencies and recommend process improvements

• Communication & Collaboration

  • Strong written and verbal communication skills to interact with technical and non-technical stakeholders
  • Ability to work effectively in cross-functional teams and convey technical concepts clearly
  • Organizational Skills
  • Ability to manage multiple projects and deadlines simultaneously
  • Detail-oriented approach to ensure accuracy and completeness of solutions

• Leadership and Initiative

  • Demonstrated ability to take ownership of projects and see them through to completion
  • Willingness to mentor junior developers and promote knowledge sharing within the team

• Team Support/Leadership

  • Serve as a technical mentor to junior team members, providing guidance and support in ERP development practices
  • Lead by example in delivering high-quality solutions and promoting a culture of continuous improvement
  • Absorb responsibility for team objectives, priorities and workflows to align with organizational goals
  • Collaborate with leadership to establish best practices and ensure the ERP development team remains aligned with the overall business strategy

Education Or Prior Work Experience

• Bachelor’s degree in computer science, information systems, software engineering or a related field
• Master’s degree is a plus

Reports To The Technical Services Manager

Number Supervised: 0

Work Environment & Physical Demands

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.