Senior Enterprise Solutions Engineer

Responsibilities

• Serve as a subject matter expert on TeamViewer's IT and DEX portfolio, delivering compelling demos, workshops, and presentations that communicate technical and business value to technical and executive audiences.
• Lead discovery sessions and design tailored solutions, proposals, SOWs, and technical documentation that align TeamViewer capabilities with customer needs and objectives.
• Drive POCs, POVs, and pilot engagements by providing hands-on technical guidance, validating solution effectiveness, analyzing outcomes, and presenting recommendations.
• Partner with Sales throughout the customer lifecycle, supporting RFx responses and collaborating with Product, Engineering, and Customer Success teams to ensure customer success and influence future product innovation.
• Stay current on industry trends, emerging technologies, and competitive solutions within the enterprise IT and DEX landscape.

Preferred Requirements

• Bachelor's degree in Computer Science, Information Systems, or equivalent practical experience.
• 5+ years of experience in Solutions Engineering, Technical Pre-Sales, Enterprise IT Consulting, or a related customer-facing technical role.
• Strong expertise in enterprise IT environments, endpoint and device management, remote connectivity, DEX platforms, and SaaS technologies including RMM, ITSM, Asset Management, and Observability solutions.
• Hands-on experience with APIs, scripting, virtualization, cloud technologies, and security best practices.
• Proven ability to engage stakeholders from IT practitioners to C-level executives, translating complex technical concepts into clear business outcomes.
• Excellent communication, presentation, documentation, and relationship-building skills, with a collaborative, self-driven approach and willingness to travel up to 30%.

What we offer

• Competitive compensation and bonuses
• Flexible PTO and paid holidays
• 401(k) with employer matching
• Comprehensive Health insurance package including 100% employer-paid medical coverage
• Up to 12 weeks of Parental Leave
• Basic Life Insurance, Short-Term & Long-Term Disability, 100% employer-paid
• Quarterly teambuilding events, leadership luncheons, and companywide “All Hands” meetings
• Open door policy and business casual dress code

About the role

We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive.

Benefits

• Up to 12 weeks of Parental Leave
• Basic Life Insurance, Short-Term & Long-Term Disability, 100% employer-paid
• Quarterly teambuilding events, leadership luncheons, and companywide “All Hands” meetings

Pay

Competitive compensation and bonuses

Schedule

Full-time