Senior Solutions Engineer, Enterprise - East

Responsibilities

• Partner with account teams and channel partners with Fortune 500 customer accounts.
• Track the overall customer profile, business problems and complexities, roadmaps, and solution success to optimize the customers within your account team territory.
• Participate in customer discovery to understand the customer's current state, what business problems they want to solve, and map back to the Atlassian products, platforms and solutions that will get them where they want to be.
• Probe for and identify additional opportunities for cross-product/solution expansion.
• Investigate, discover, and assess client pain points.
• Be a product expert of Atlassian software in the pre-sales process, articulating and showing the customer the value of the software and how it can change their way of working.
• Have a broad understanding of full Atlassian product and solution offerings and paint a compelling story of how they work together to unlock the power of teams.
• Lead compelling value-based demonstrations, both standard and customized, flexing across multiple different stakeholder needs, from deep individual product demos to selling the large vision of the whole portfolio.
• Understand, lead, and guide the customer's technical needs in the sales process to gain buy-in from the customer on Atlassian being the right decision.
• Proactively forge strong partnerships with aligned account executives, regularly discussing pipeline, current and upcoming opportunities and needs, bi-directional feedback, and ways to improve the selling cycle together.
• Understand, track and document product feedback and competitive intelligence from customers and advocate for the development internally by documenting and sharing with product management.
• Continuously learn, develop and refine your pre-sales and product, solution and platform offering knowledge and sales processes and Atlassian products progress.

Qualifications

• 5+ years of experience interacting with enterprise customers in a pre-sales capacity.
• Able to interpret complex business problems, boil them down into solutions, and collaborate with prospects, partners, and the Atlassian sales team to deliver compelling value-based solutions.
• Equally comfortable in both a business and technical context, interacting with executives or talking shop with strong technical audiences.
• Loves to learn and continuously grow and challenge yourself, is open to giving and receiving feedback, tolerates failure, loves to win, hates to lose, and is passionate about making customers and Atlassian successful.
• Has a customer-centric mindset, with a proven track record in building executive relationships with customers and rallying the internal teams to collaborate across the company to meet our customers' needs.

Pay

Compensation at Atlassian is designed to be equitable, explainable, and competitive. The baseline of our range is higher than that of the typical market range, but we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience.

In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:

• Zone A: $168,300 - $219,725
• Zone B: $151,200 - $197,400
• Zone C: $139,500 - $182,125

This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.