Senior Solutions Engineer

About the role

This is an exciting time to join Remote and make a personal difference in the global employment space as a Senior Solutions Engineering within our Remote Build organization.

We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform.

Responsibilities

• Build and scale a solutions engineering function to support sales and customer outcomes
• Define role profiles and coverage model (segments, regions, product lines)
• Establish a repeatable technical discovery and solution design process
• Set clear engagement models, roles/responsibilities, and success metrics
• Own executive relationships with key customer and internal stakeholders, with accountability for:
• Commercial impact (deal support, win rates, cycle time reduction, revenue influence)
• Technical quality (solution accuracy, implementation readiness, customer satisfaction, escalations, continuous improvement)
• Alignment to product vision (AI adoption, roadmap inputs, standardization)
• Contribute to a formal solutions engineering enablement and competency program
• Helping define product lines and GTM strategies for Remote build
• Architect and implement AI agent workflows

Requirements

• Proven experience building and leading a solutions engineering (or equivalent) function, including hiring, onboarding, and performance management
• Strong executive stakeholder management skills (internal and external), with a track record of driving outcomes through influence
• Excellent cross-functional leadership and operational rigor: you can turn ambiguous goals into repeatable processes
• Strong written and verbal communication skills, including the ability to translate technical detail into executive-level narratives
• Hands-on experience designing, building, and shipping AI agent workflows (or adjacent automation/orchestration systems), with a pragmatic approach to safety, evaluation, and iteration
• Domain experience in HRTech, payroll, HCM, or adjacent industries

Qualifications

• Proven experience building and leading a solutions engineering (or equivalent) function, including hiring, onboarding, and performance management
• Strong executive stakeholder management skills (internal and external), with a track record of driving outcomes through influence
• Excellent cross-functional leadership and operational rigor: you can turn ambiguous goals into repeatable processes
• Strong written and verbal communication skills, including the ability to translate technical detail into executive-level narratives
• Hands-on experience designing, building, and shipping AI agent workflows (or adjacent automation/orchestration systems), with a pragmatic approach to safety, evaluation, and iteration
• Domain experience in HRTech, payroll, HCM, or adjacent industries

Skills

• Proven experience building and leading a solutions engineering (or equivalent) function, including hiring, onboarding, and performance management
• Strong executive stakeholder management skills (internal and external), with a track record of driving outcomes through influence
• Excellent cross-functional leadership and operational rigor: you can turn ambiguous goals into repeatable processes
• Strong written and verbal communication skills, including the ability to translate technical detail into executive-level narratives
• Hands-on experience designing, building, and shipping AI agent workflows (or adjacent automation/orchestration systems), with a pragmatic approach to safety, evaluation, and iteration
• Domain experience in HRTech, payroll, HCM, or adjacent industries

Benefits

• work from anywhere
• flexible paid time off
• flexible working hours (we are async)
• 16 weeks paid parental leave
• mental health support services
• stock options
• learning budget
• home office budget & IT equipment
• budget for local in-person social events or co-working spaces

Pay

The annual salary range for this full-time position is $70,000 - $200,000 USD

Schedule

We work async at Remote which means you can plan your schedule around your life (and not around meetings).