Senior Solutions Engineer

Responsibilities

• Proactive leadership of technical discovery workshops to qualify and validate customer requirements, use cases, and build out a bill of materials, design, and statement of work.
• Conduct advanced technical sales presentations and solution demonstrations across SonicWall portfolio to audiences ranging from 10 to 500 people.
• Talk to and demonstrate SonicWall's unique value proposition, understand competitor offerings, and share insights with peers.
• Build out a minimum of 10-20 trusted technical decision-maker relationships with strategic channel partners and customers, holding recurring meetings with solution decision-makers including C-level executives.
• Develop a personal lab for common demo requests and maintain personal development.
• Technical lead for proof of concepts with partners or customers, supporting managed service sales, deployment, and support.
• Participate in beta testing and provide feedback to product management teams and pre-sales stakeholders.
• Lead key technical marketing initiatives, developing collateral and presenting at internal and external events.
• Develop expertise in at least 7-10 SonicWall product areas, becoming a subject matter expert and go-to person for the region.
• Proactively share best practices with peers and mentors at least one Solution Engineer.
• Keep regional sales informed of roadmap insights, product updates, and technical best practices.
• Adhere to company values, guidelines, and solution engineering regional reporting tasks.

Qualifications

• Takes a holistic approach in solving complex problems, seeking input from all relevant stakeholders before proposing solutions.
• Fosters a cross-functional team culture, works well with others, and focuses on team outcomes.
• Demonstrates a balance of business and technical acumen, proactively leads technical sales without instruction.
• Adapts communication style and uses persuasion to deliver messages that relate to broader firm goals.
• Frequently advises others on complex matters and uses formal best practice methods to present a convincing argument.
• Acts as a mentor to peers on new assignments, maximizing available time and optimizing team discussions to meet deadlines.
• Uses in-depth professional knowledge, acumen, and company objectives to develop, resolve complex models and procedures.
• Retains specialist knowledge across SonicWall products to the desired level.
• Has experience with the following technologies: full range of L2-L7 networking technologies and protocols, NAT, stateful firewall, IDS/IPS, web and content filtering, proxies, email security gateways, VPN and encryption, PKI and key management, 802.11/WLAN, Syslog, NetFlow/IPFIX, Active Directory and LDAP, SAML 2.0 and modern Identity Providers, Zero Trust, SASE and SSE, virtualization platforms including VMware, Hyper-V, AWS, and Azure.

Characteristics of the Role

• Takes a holistic approach in solving complex problems, seeks to include all relevant stakeholders and agreement before proposing solutions.
• Fosters a cross-functional team culture, works well with others, and is focused on team outcomes.
• Demonstrates a balance of business and technical acumen, proactively leads technical sales without instruction.
• Adapts style and uses persuasion in delivering messages that relate to the wider firm business.
• Frequently advises others on complex matters and uses formal best practice methods to present a convincing argument.
• Acts as a mentor to peers on new assignments, maximizing available time and optimizing team discussions to deliver the required outcomes on time and to the required ask.
• Uses in-depth professional knowledge, acumen, and company objectives to develop, resolve complex models and procedures.

Desired Education and Experience

• Typically requires a minimum of 10 + years of related experience with a bachelor’s degree; or 6 years and a master’s degree or a PhD with 5 years’ experience; or equivalent experience.
• Cyber Security CISSP Certified, CEH ITIL Certified, Microsoft Azure or AWS Practitioner.
• SNSA & SNSP SonicWall Certified training will be provided.
• Familiarity with governance and compliance issues and management/reporting solutions and requirements.
• Working knowledge of HIPAA, PCI, SOX, FERPA, CIPA, GDPR, etc.
• Experience with the following technologies: full range of L2-L7 networking technologies and protocols, NAT, stateful firewall, IDS/IPS, web and content filtering, proxies, email security gateways, VPN and encryption (IPsec/SSL), PKI and key management, 802.11/WLAN, Syslog, NetFlow/IPFIX, Active Directory and LDAP, SAML 2.0 and modern Identity Providers, Zero Trust, SASE and SSE, virtualization platforms including VMware, Hyper-V, AWS, and Azure.