Senior Service Technician
NextGen Security · Dallas, TX · 1 wk ago
On-siteInformation TechnologyFull-time
About the role
We are seeking an experienced electronic security service technician to join our fast growing and dynamic team.
Responsibilities
- Project oversight in the field
- System programming
- Project activation and commissioning
- Installation of field devices
- Servicing of high‑end integrated security devices
- Some local travel may be required
Requirements
- Minimum of 5 years of experience installing and maintaining enterprise‑level access control systems
- Experience with intrusion detection systems (IDS), both fiber and copper based
- Experience with enterprise‑level video management systems (IP‑based and analog)
- Technical/electrical background
- Superior problem solving and communication skills
- Ability to work independently with minimal supervision
- Ability to safely operate a company vehicle, including a bucket truck (as needed)
- Ability to climb heights and lift 25 pounds or more as needed
- Professional demeanor when on client sites, ability to effectively communicate with clients and management
- Familiarization with local electronic security codes and industry standards
- Understanding and ability to work safely in a chemical plant environment
- Employees must be at least 21 years of age to drive a company vehicle; individuals under 21 are not authorized to operate company‑owned, leased, or rented vehicles on behalf of the Company
Skills
- Preferred but not required: Access Control System Vendor Certifications in Software House, Genetec, ProWatch and/or Lenel
- Preferred but not required: Video Management System Vendor Certifications in Genetec, OnSSI, MaxPro, and/or Milestone
- Networking and IT knowledge
- TWIC Cardholder
- Experience in computer operating systems, network design and implementation
Benefits
- Company vehicle
- Full benefits package
- Vacation
- Cell phone allowance