Senior Service Technician

About the role

We are seeking a Senior Service Technician with a “Whatever It Takes” approach to join our team! This is a hands-on leadership role where you will be expected to step in, take ownership, and deliver results right away.

Responsibilities

In this full-time role, you will be responsible for ensuring that the physical aspects of the community meet company standards and applicable laws. As the Senior Service Technician, you will:

• Lead, develop, and mentor the team in diagnosing problems and completing repairs
• Provide expert-level troubleshooting in HVAC, electrical, plumbing, pool maintenance, carpentry, drywall, exterior structures, and appliances
• Be accountable for a 24-hour on-call schedule, including personal availability for emergencies such as snow, ice, or urgent site issues
• Manage and organize inventory of all maintenance materials
• Establish and drive schedules – on-call coverage, preventive maintenance, make-readies, and daily work orders
• Conduct regular inspections of community buildings and vacant units
• Execute tasks assigned by the Service Manager with urgency and accountability

Qualifications

We’re looking for a driven professional who takes pride in their work and is committed to long-term career growth and skill development, including pursuing certifications. You bring a strong sense of respect through teamwork and customer service, operate with integrity by being reliable and accountable, and leverage a diverse skill set to adapt across different challenges.

Active and valid driver’s license and personal vehicle, ability to live within a 30-minute commute of the property, and HVAC/EPA/CFC Certification are preferred. One-year certificate, 2–4+ years of related experience, or equivalent education is required.

Benefits

Our benefits include:

• Up to 50% Rent Discount
• Property Staff Shared Renewal Commissions – paid monthly
• $300 Morgan Essentials – paid quarterly
• On-call Appreciation – $15/day for holding the on-call phone
• Employee referral program – up to $750
• Education/Tuition Reimbursement Program
• Full Benefits Package including Medical, Dental, and Vision, Life/AD&D Insurance, long- and short-term disability, and 401(k) with company match
• Generous paid time off, including 10 holidays + sick leave
• Employee Assistance Program
• Additional employee discounts

Pay

Pay Range: $26.00–$28.00/hr

About the company

Established in 1985 by Mitchell Morgan, Morgan Properties is a national real estate investment and management company headquartered in Conshohocken, Pennsylvania. Jonathan and Jason Morgan represent the next-generation leaders growing the platform and overseeing the business operations. Morgan Properties and its affiliates currently own and manage a multifamily portfolio comprised of more than 400 apartment communities and over 110,000 units located in 22 states.