Senior Service Technician

About the role

Join our team at Sullivan Place, a 498-home apartment community in Alexandria, VA. As a Senior Maintenance Technician, you will play a key role in maintaining and enhancing our community, ensuring residents enjoy a comfortable and well-maintained home.

Qualifications

• Technical or vocational certificate and/or degree preferred.
• Minimum of three to five years of experience in building and mechanical maintenance, including plumbing, electrical, appliance repair, painting, and drywall.
• Minimum of three to five years of relevant experience in mechanical maintenance and repair techniques.
• Knowledge and experience in HVAC and carpentry is a plus.
• EPA Type II or Universal certification required.
• Certification in Chlorine, Fluorine, and Carbon (CFC) preferred.
• Some locations require certification in pool operation (CPO).
• Valid driver’s license and rotating on-call responsibility required.

Responsibilities

• Respond to resident maintenance requests by taking appropriate action to repair and/or restore service within established quality and time standards.
• Maintain the overall appearance and cleanliness of the community, including grounds, amenities, building exteriors/interiors, market-ready units, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other common areas.
• Report all deficiencies and risk management safety issues immediately.
• Prepare apartments for occupancy by performing electrical, HVAC, plumbing, carpentry, appliance repair, and other miscellaneous maintenance tasks, as well as carpet cleaning, painting, and overall apartment cleaning.
• Maintain tools, equipment, and workspace in proper working order, request replacements as necessary, and assist in stocking inventory.
• Provide superior customer service to internal and external customers.
• Handle more complex maintenance tasks for high-profile tower communities, large complexes, or multiple communities.
• Provide additional services such as high-rise window cleaning and elevator maintenance, if applicable.
• Assist in training and mentoring new Service Technicians or Apprentices.
• Perform other duties as assigned or necessary.

Benefits

• Comprehensive benefits package.
• Discounts to live in our premier communities.
• Ongoing education opportunities to support skillset development.
• Proven culture of career advancement and promotion (e.g., 242 employees promoted in 2018).