Jobs · Information Technology

Senior Salesforce AI Administrator

Jackson Therapy Partners · Florida, United States · 2 wk ago
RemoteRemoteInformation TechnologyContract

What You'll Do

  • Owning the overall health, administration, and strategic direction of the Salesforce platform.
  • Designing, configuring, and optimizing scalable Salesforce solutions using Flow, custom objects, security models, and automation.
  • Leading the implementation and adoption of Salesforce AI capabilities, including Einstein, Agentforce, Prompt Builder, and AI-powered workflows.
  • Evaluating emerging AI technologies and identifying opportunities to improve business processes through intelligent automation.
  • Building reports, dashboards, and analytics that empower leaders to make informed decisions.
  • Ensuring data integrity, platform security, governance, and system performance.
  • Architecting and supporting integrations between Salesforce and enterprise applications.
  • Partnering with business stakeholders to gather requirements and deliver innovative solutions.
  • Leading platform enhancements from concept through deployment using Salesforce best practices.
  • Mentoring team members and serving as the organization's Salesforce subject matter expert.

What We're Looking For

  • 5+ years of Salesforce Administration experience.
  • Salesforce Administrator (ADM 201) certification.
  • Extensive experience with Salesforce configuration, security, automation, Flows, reporting, and platform administration.
  • Experience supporting Salesforce Sales Cloud and Service Cloud.
  • A strong understanding of Salesforce architecture and best practices.
  • Excellent communication, analytical, and problem-solving skills.
  • Ability to manage multiple priorities while collaborating with technical and business teams.

Preferred Qualifications

  • Salesforce Advanced Administrator, Platform App Builder, AI Associate, AI Specialist, or related certifications.
  • Experience with Experience Cloud.
  • Experience integrating Salesforce with enterprise applications using APIs or middleware.
  • Experience with Gearset, Copado, Salesforce DX, or similar DevOps tools.
  • Hands-on experience with Salesforce Einstein AI, Agentforce, Claude AI, Prompt Builder, or other enterprise AI platforms.

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