Senior Salesforce Administrator

Role Description

The role is for a Senior Salesforce Administrator who will support Wasabi's Go-To-Market (GTM) systems. Key responsibilities include administering and optimizing Salesforce with a strong focus on CPQ, managing revenue workflows, triaging issues, automating processes, building reports, and providing user support.

Responsibilities

• Administer and optimize Salesforce with a strong focus on CPQ, usage-based billing, and revenue workflows.
• Configure and support Salesforce CPQ (products, pricing, discounting, approvals) for complex quoting and commit-based models.
• Triage revenue, billing, and usage data issues, partnering with Engineering and Revenue Operations to identify root causes and drive fixes.
• Identify and eliminate manual gaps in CPQ, billing, and revenue processes by working with developers to automate end-to-end flows.
• Translate revenue and operational issues into clear Jira stories and requirements for scalable, production-ready solutions.
• Own data accuracy across CPQ, billing, and revenue objects through audits, reconciliation, and preventative controls.
• Maintain data integrity and ensure correct data flow through monitoring integrations and data syncs impacting revenue.
• Build and maintain revenue-focused reports and dashboards for Finance and RevOps.
• Provide targeted user support and training related to CPQ, billing, and revenue processes.
• Design & Deploy Autonomous Agents: Build and manage Agentforce Service and Sales Agents to automate top-of-funnel lead qualification, meeting scheduling, and routine customer inquiries.
• AI-Driven Revenue Workflows: Configure Agentforce Actions and Prompt Templates to automate manual steps in the quoting process (e.g., proactive quote follow-ups or answering product/pricing questions for reps).

Requirements

• 3+ years of experience as a Salesforce Administrator, with hands-on experience in CPQ.
• Strong understanding of Salesforce configuration options, CPQ processes, and workflow automation.
• Proficient in data management and analytics.
• Excellent communication skills, with the ability to work collaboratively across teams.
• Demonstrated ability to analyze complex processes, identify improvement opportunities, and implement effective solutions.
• Bonus: Experience with integrating Salesforce with other business applications, such as NetSuite ERP or marketing automation systems HubSpot. Salesforce AI Associate or Agentforce Specialist (the new 2025/2026 standard) is a major plus.

Benefits

Base Salary - $97,000– $145,000. Individual compensation is determined based on factors such as job-related experience, skills, location, and internal equity. Additional compensation and benefits may include bonus or variable compensation, equity, and a comprehensive benefits package designed to support both professional growth and personal well-being.

Pay

$97,000– $145,000

Schedule

N/A

Qualifications

N/A

Skills

N/A

Wasabi Technologies is an Equal Opportunity Employer