Senior Salesforce Administrator

Job Summary

Drata is seeking a Senior Salesforce Systems Administrator to support the scaling and ongoing evolution of our go-to-market (GTM) systems. In this role, you’ll be a core contributor to the design, maintenance, and administration of our Salesforce and supporting systems ecosystem - ensuring stability, usability, scalability, and data integrity across the GTM systems stack. You will report directly to our GTM Systems leader and cross-functional teams (Sales, Marketing, Customer Success, Finance, and Business Operations) to deliver efficient, well-governed solutions in Salesforce and connected platforms such as CPQ, Service Cloud, NetSuite, and Snowflake. This is a high-impact role focused on supporting Drata’s growth from $100M+ to the next level through automation, data quality, and operational excellence.

What You'll Do

• Administer and support Drata’s Salesforce instance and supporting systems, including day-to-day configuration, maintenance, upgrades, and user support.
• Contribute as part of the GTM Systems team to implement roadmap initiatives, working from design through testing and deployment.
• Maintain and optimize CPQ, pricing, quoting, and opportunity workflows to support our quote-to-cash process.
• Manage pre-production and production environments, deploy changes using change sets or devops tooling, and ensure integrity of changes made to production systems.
• Maintain field hygiene, object architecture, page layouts, profiles, permission sets, validation rules, and flows to align with data governance standards.
• Troubleshoot system issues, perform root cause analysis, and implement long-term fixes in partnership with internal teams and external consultants.
• Ensure documentation and user training materials are updated and easily accessible; support onboarding of new users and teams.
• Support integrations and data flows between Salesforce and external systems.
• Build and maintain reports and dashboards that support pipeline management, forecasting, customer lifecycle, and revenue operations.
• Conduct regular system audits and health checks, proactively identifying and resolving data quality issues.
• Collaborate with IT, security and compliance teams to ensure proper role-based access, auditability, and system availability.
• Participate in release planning, user acceptance testing (UAT), and post-deployment validation.
• Stay current with Salesforce platform changes and proactively recommend relevant new features or capabilities.

What You'll Bring

• 5-9 years of strong expertise in enterprise application architecture, including Salesforce and integrated tools supporting finance, billing, and revenue ops.
• Hands-on experience with Salesforce Sales Cloud and Service Cloud, with exposure to Experience Cloud and a functional understanding of Salesforce CPQ and quote-to-cash processes.
• Foundational knowledge of Salesforce development concepts, including Apex, Visualforce, Lightning Web Components (LWC), SOQL/SOSL, and platform limits, with the ability to read, troubleshoot, and safely extend existing solutions.
• Experience integrating Salesforce with third-party tools, using native connectors, managed packages, or integration platforms, and collaborating with senior team members on more complex integrations.
• Proven ability to contribute to Salesforce initiatives, assisting with solution design, configuration, testing, release management, and post-deployment support in cross-functional environments.
• Skilled in building, maintaining, and enhancing scalable Salesforce solutions, supporting quote-to-cash workflows, billing processes, and operational automation under established architectural standards.
• Working knowledge of SaaS business models, sales KPIs, and operational metrics, enabling effective support of Go-To-Market teams and informed configuration decisions.
• Interest in mentorship and knowledge sharing, collaborating with fellow administrators and developers while continuing to grow technical and leadership skills.
• A strong sense of ownership and quality, with experience delivering well-structured, maintainable solutions and following best practices for documentation, testing, and system.

How We Support You

• Shared Success: We provide stock equity to ensure that as the company grows, you share directly in that success.
• Health & Wellness: Up to 100% employer-paid premiums for medical, dental, and vision coverage for employees and their dependents, along with comprehensive wellness benefits and healthcare concierge services designed to support your needs beyond traditional insurance.
• Financial Well-being: A comprehensive suite of financial benefits, including a 401(k) plan, company-paid life and disability insurance, tax-advantaged spending accounts, and a range of discounted voluntary offerings to help you customize and strengthen your overall financial position.
• Family Support: We want to support you in life's most important moments, so we offer a paid Parental Leave policy, after six months of employment. Employees also receive access to Kindbody fertility and family-building benefits and dedicated leave specialists who help guide you through the entire process.
• Growth & Development: Generous annual stipends for both professional and personal development, empowering you to invest in your continued growth. You’ll also have access to a wide range of internal learning opportunities, ensuring you can build new skills, deepen your expertise, and advance your career with confidence.
• Time Off & Flexibility: We believe that to do your best work, you should get the time you need for rest, rejuvenation and recovery. Drata offers a flexible vacation policy, paid holidays, and other perks to recharge.

Compensation

The applicable salary range for this role is: $144,800 - $178,900. A variety of factors are considered when determining someone’s leveling and compensation–including a candidate’s professional background and experience. These ranges may be modified in the future and final offer amounts may vary from the amounts listed above.