Senior Salesforce Administrator

About the role

The Senior Salesforce Administrator plays a crucial role in optimizing Salesforce processes, supporting integrations, and contributing to minor development efforts. This position involves identifying process efficiencies, implementing new Salesforce features, and ensuring seamless integrations to support various teams at SmithRx.

Responsibilities

• Manage advanced Salesforce configurations, security settings, and user roles.
• Design and implement scalable Salesforce solutions, including custom objects and advanced declarative automation.
• Work closely with Sales, Marketing, Account Management, Product/Engineering, Customer Support teams and other departments to identify automation opportunities that improve efficiency.
• Oversee and contribute to third-party integrations, API configurations, and middleware solutions to enhance system functionality.
• Support minor development efforts, including Apex triggers, process automation, and troubleshooting code-related issues.
• Assist with data governance, ensuring data integrity, deduplication, and compliance.
• Develop advanced reports, dashboards, and analytics for actionable insights.
• Support release management, change management, and deployment cycles.

Requirements

• 8+ years of relevant experience.
• 5+ years of Salesforce administration experience with hands-on expertise in configuration, automation, and integrations.
• Strong understanding and experience of integrations, APIs, and middleware tools to enhance system functionality.
• Proven ability to design scalable solutions and automation that improve Sales, Marketing, and Customer Support team workflows.
• Experience working with security models, permission structures, and data governance best practices.
• Salesforce Certifications: Must have Salesforce Administrator, Sales Cloud Consultant, and Service Cloud Consultant certifications. Preferred certifications include Advanced Administrator and Platform Developer I.
• Ability to read and troubleshoot code to assist with integrations and system enhancements.
• Excellent problem-solving skills, with a proactive and creative approach to developing innovative and effective solutions to improve system performance.
• Exceptional verbal and written communication skills, with the ability to communicate effectively at all levels of the organization.
• Strong data management abilities, skilled at organizing, analyzing, and interpreting data to support decision-making.

Qualifications

• A strong understanding of Salesforce capabilities, limitations, integrations, data architecture, and development best practices.
• An in-depth understanding of the Salesforce supporting system infrastructure, data, and developing within the broader scope of this ecosystem.

Skills

• Advanced Salesforce configurations and security settings.
• Custom object and advanced declarative automation design.
• Integration and API tool proficiency.
• Data governance and integrity.
• Report and dashboard development.
• Code reading and troubleshooting.

Benefits

• Highest quality wellness benefits including Medical, Pharmacy, Dental, Vision, and Life Insurance and AD&D Insurance.
• Flexible Spending Benefits 401(k) Retirement Savings Program.
• Short-term and long-term disability.
• Discretionary Paid Time Off.
• Paid Company Holidays.
• Wellness Benefits.
• Commuter Benefits.
• Paid Parental Leave.
• Life and disability insurance.
• 401(k).