Senior Sales Training Manager, Dental Implants
Role Summary
The Senior Sales Training Manager, Dental Implants is responsible for leading the strategy, design, and execution of sales training for a defined North America commercial vertical. This role owns vertical-specific onboarding, product and workflow education, certification pathways, and ongoing capability development for field sales representatives and managers.
Responsibilities
Vertical Sales Training Strategy & Leadership - Own and execute the end-to-end sales training strategy for the assigned vertical, aligned to commercial priorities, portfolio complexity, and workforce needs. Maintain a dotted-line partnership with the Vertical Sales Leader, serving as the primary training counterpart to align on priorities, capability gaps, and deployment timing while preserving Sales Training standards and governance.
Training Program Design & Governance - Set the end-to-end training program roadmap for the Implant vertical, translating strategy into annual training calendars and course portfolios. Ensure compliance with sales training standards, including documentation, testing, certification, and audit readiness. Partner with Compliance, Sales Leadership, and Marketing to maintain strong governance across training activities and program execution. Define and uphold standards for training quality, relevance, and learner outcomes, continuously improving content and delivery.
Trainer & Field Ambassador Leadership - Identify, recruit, and retain vertical-specific product trainers and Field Training Ambassadors (FTAs). Build long-term partnerships with sales leaders, subject matter experts, and peer mentors. Ensure trainer alignment with training objectives, compliance standards, and brand values. Oversee trainer onboarding, credentialing, and ongoing performance feedback.
Cross-Functional Partnership - Partner closely with Sales, Marketing, GBU, and Product teams to align training with business priorities—while preserving training integrity. Partner with the supported Vertical Sales Leader through a dotted-line relationship to ensure training initiatives support sales execution needs without compromising curriculum integrity, certification rigor, or training standards. Translate field insights and learner feedback into actionable improvements in course design and delivery. Provide executive-level updates and recommendations on vertical sales training performance, capacity, and impact.
Operational & Metric Stewardship - Own the vertical training budget, including course spend, trainer costs, and event investments. Establish scalable operating models for training delivery across the U.S. and Canada. Track and report key vertical metrics such as training completion rates, certification, assessment scores, and training effectiveness.
Qualifications
Significant experience in sales training, adult learning, or commercial education within the assigned vertical (Dental Implants).
Demonstrated people leadership experience, including leading teams of trainers or sales professionals.
Strong understanding of adult learning principles and sales training best practices.
Excellent communication skills with the ability to influence senior leaders and external stakeholders.
Ability to travel across North America as required.
Preferred
Direct experience overseeing sales training programs for the assigned vertical.
Prior experience partnering with commercial organizations and sales teams.
Familiarity with learning technologies, LMS platforms, and blended training models.
Leadership Behaviors
Inspires Vision & Purpose
Grows & Develops Others
Leverages Business Acumen
Drives Execution Excellence
Quality Begins with Me Mindset
Cultivates Innovation