Senior Sales Operations Analyst
About the role
The Senior Sales Operations Analyst is a highly analytical, execution-focused role responsible for supporting sales effectiveness, forecast rigor, pipeline hygiene, and system administration across our revenue teams.
Responsibilities
- Boostr Platform Administration & Data Management (CRM/OMS)
- Boostr System Ownership: Act as the internal super-user, daily administrator, and "go-to" technical expert for our integrated Boostr CRM and Order Management System (OMS).
- Workflow Optimization: Maintain day-to-day revenue data tracking, system configuration, and data integrity workflows within Boostr; coordinate with IT to troubleshoot platform infrastructure.
- Platform Efficiency: Manage technology platform tasks, build out fields, and implement data visualization dashboards to ensure a seamless technical transition from lead generation to deal closure.
- Data Hygiene: Execute rigorous daily data hygiene audits, ensuring all sales stage data, contract entries, and account assignments are accurate and ready for finance and leadership.
- Deal Tracking & Forecast Support
- Sales Floor Integration: Partner closely with Regional Sales VPs as a dedicated operational resource to track real-time deal movement, verifying stage changes, budget fluctuations, and "Win/Loss" data within the CRM.
- Forecasting Support: Pull, aggregate, and assemble daily pipeline reporting to support accurate, data-driven sales forecasting and inventory trend analysis.
- Operational Setup: Execute the administrative setup of sales territories, target account allocations, and quota plans within the CRM as directed by sales leadership.
- Analytics & Reporting Architecture
- KPI Tracking: Track and report on key performance indicators (KPIs) such as sales cycle length, conversion rates, and quota attainment.
- Report Architecture: Translate complex data sets into highly accurate reports and operational dashboards (e.g., Tableau, Excel) that highlight pipeline realities and trend lines.
- Inventory & Modeling Support: Assist in compiling data models to evaluate pricing changes, marketplace dynamics, and revenue yield optimization across available media inventory.
- Cross-functional Support & Enablement
- Cross-functional Alignment: Support data requests from marketing, product, and finance to help align sales metrics with broader company growth strategies.
- Technical Onboarding: Train the sales team on Boostr platform best practices, proper deal entry protocols, and system tracking workflows.
- Special Projects: Provide analytical support on cross-functional initiatives aimed at improving the efficiency of the quote-to-cash lifecycle.
Qualifications
- Experience: 3–5 years of dedicated experience in sales operations, revenue operations, or sales financial analysis, specifically within the digital media or advertising industry.
- Boost Expertise (Required): Direct, hands-on administration experience with Boostr (CRM & OMS) is highly preferred; deep experience managing complex Salesforce workflows will also be evaluated if accompanied by quick platform adaptation.
- Technical Skills: Advanced proficiency in Microsoft Excel (data modeling, macros, VLOOKUPs/Index Match) and data visualization tools like Tableau.
- Education: Bachelor’s degree in business administration, finance, economics, or a related field.
- Analytical Rigor: Strong capability in compiling raw system data, identifying trends, and ensuring perfect math across reports.
- Communication & Mindset: Detail-oriented, organized, and solution-focused; able to explain technical system processes clearly to a non-technical sales team.
- Values: An advocate for diversity, equity, and inclusion who embraces our core values: Culture First, Play Like a Team, Pave The Way, Care, and Think Big.
Compensation & Total Rewards
At My Code, we believe that world-class culture is fueled by people who feel valued, empowered, and inspired. Our compensation philosophy goes beyond base salary; we've built a Total Rewards ecosystem that invests in your benefits, physical and mental well-being, and long-term career trajectory.
Base Salary Range: $90,000 - $120,000. We take a data-driven approach to pay. This range represents the target base salary for a new hire in this role; however, the final offer will be determined by a holistic evaluation of your unique experience, specialized skill set, and internal parity across our existing team.