Senior Sales Operations Analyst

About the role

The Senior Sales Operations Analyst plays a crucial role in ensuring smooth day-to-day operations within the sales stack. Reporting to the Director of Revenue Operations, this role focuses on operational workflows, tool administration, and data analysis.

Responsibilities

• Own operational workflows end-to-end for a defined business area — reporting, data governance, and process execution — with limited oversight.
• Operate and improve GTM tooling. Serve as a hands-on administrator for tools in the sales stack (Salesforce, LeanData, Outreach, and more) — configuring, maintaining, and enhancing them; partner with BizTech on larger enhancements and enforce CRM data governance and process adherence.
• Create and maintain the reports, dashboards, and KPI views Sales relies on across pipeline, conversion, bookings, and attainment; ensure data quality standards and clear documentation.
• Create analysis to support decision-making. Extract, reconcile, and analyze operational data across CRM and connected systems; turn it into clear, actionable recommendations that support operational decisions.
• Build presentations for Sales leadership. Package findings and operational updates into clear, executive-ready presentations for Sales leadership.
• Execute and improve processes. Identify patterns and improvement opportunities, recommend changes, and implement more efficient, scalable ways of working within our systems.
• Partner cross-functionally. Work closely with Sales Leadership, Marketing, Strategy, Data, Pricing, and BizTech — and directly with leadership — to keep initiatives aligned and on track.

Requirements

• 3–5 years in revenue, sales, or business operations, with proven ownership of operational workflows and the ability to work independently.
• Strong Salesforce experience — hands-on building reports, dashboards, list views, workflows, and administration; strong understanding of CRM data governance and hygiene.
• Demonstrated ability to design, document, and improve scalable operational processes.
• Track record of working effectively with cross-functional partners and leadership across Sales, Marketing, Finance, and BizTech.
• Analytical and data-driven — structured problem solver who turns operational data into clear, actionable recommendations.
• Strong reporting skills (advanced Excel/Sheets) and the ability to build polished presentations for Sales leadership.
• Experience with LeanData — lead-to-account matching and routing.
• Experience with sales engagement / sales automation platforms.
• Familiarity with the broader tools in a modern sales stack (e.g., CPQ, sales intelligence, forecasting, and enablement platforms).

Qualifications

• College degree required.
• Proven success in a similar role.
• Ability to work independently and manage multiple projects simultaneously.
• Strong communication and collaboration skills.
• Passion for driving operational excellence and supporting business growth.

Skills

• Strong analytical and problem-solving skills.
• Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint.
• Experience with Salesforce, LeanData, and Outreach.
• Excellent organizational and project management skills.
• Ability to communicate complex data insights clearly and concisely.

Benefits

• Medical, dental, and vision insurance.
• HSA and FSA accounts.
• Life insurance and long/short-term disability coverage.
• Employee Assistance Program (EAP).
• Flexible spending and health savings account.
• Paid holidays, paid time off, and other company benefits.
• Employee stock purchase program with employee discounts.
• Wellness and fitness initiatives.
• Recognition and referral programs.

Pay

Competitive salary commensurate with experience.

Schedule

Full-time position.