Senior Sales Operations Analyst

Labcorp is a global leader in laboratory services, providing insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies, and health systems make confident decisions and improve outcomes. Through science, data, technology, and a vast laboratory network, we advance diagnostics, accelerate innovation, and address critical health challenges. This role offers the opportunity to do meaningful work, grow your career, and impact global health.

About the Role

The Senior Sales Operations Analyst will join Labcorp’s National Sales Enablement team, conducting commercial administration and analytics for Diagnostics sales teams. This role provides insights and tools to optimize sales processes and accelerate revenue-driving activities. The position is based in Durham, NC, with a hybrid work schedule.

Responsibilities

• Work with sales leadership to develop metrics, dashboards, and reports that accelerate revenue growth strategies (e.g., pipeline health, opportunity identification).
• Collect, organize, cleanse, validate, and analyze sales data to create, calculate, and deliver reports on sales performance and commissions.
• Assist with administration of sales compensation plans.
• Research commission payment discrepancies or exception requests and resolve them accurately and timely.
• Administer, monitor, and analyze performance on sales campaigns and contests.
• Create and maintain dashboards and reports summarizing sales performance for management and representatives.
• Communicate with and answer sales analytics and commission questions from leadership and sales teams.
• Prepare and deliver ad-hoc sales analytics reports.
• Develop best practices, tools, reporting, and standard operating procedures to drive efficiencies and identify process improvements.

Requirements

• Bachelor’s degree in business administration, economics, statistics, mathematics, or a related field.
• 5+ years of demonstrable experience in data analytics, with the ability to analyze large datasets efficiently and effectively.

Preferred Qualifications

• 1+ years of experience supporting senior sales leadership or enterprise sales organizations.
• 1+ years of experience with Microsoft Excel and data visualization tools (e.g., Power BI, Tableau, Alteryx, SQL).
• 1+ years of experience with Salesforce CRM and sales performance management software (e.g., SAP Success Factors).
• 1+ years of experience in the laboratory industry, healthcare, hospitals, or managed care.

Skills

• Self-starter with strong problem-solving capabilities and a results-driven mindset.
• Strong business acumen and ability to independently explore and understand business context.
• Working knowledge of sales commission calculations and sales analytics reporting.
• Excellent communication skills and ability to collaborate across functional departments and leadership levels.
• Detail-oriented with strong analytical and organizational skills.
• Ability to manage multiple projects simultaneously while adhering to strict deadlines.
• Comfortable working in a fast-paced sales environment.

Schedule

This is a hybrid role requiring a minimum of three in-office days per week at an assigned location (Burlington, NC or Durham, NC). Applicants must live within 35 miles of either location.

Benefits

• Medical, dental, and vision insurance.
• Life, short-term disability (STD), and long-term disability (LTD) insurance.
• 401(k) retirement plan.
• Paid Time Off (PTO) or Flexible Time Off (FTO).
• Tuition reimbursement.
• Employee Stock Purchase Plan.

Employees regularly scheduled to work 20+ hours per week are eligible for comprehensive benefits. Those working a 7-on/7-off schedule receive all benefits except PTO or FTO.