Senior Sales Operations Analyst

Kuros is a Swiss-headquartered biotech company focused on advancing bone healing through high-quality scientific evidence and innovation. With operations in the Netherlands and the USA, we are a growing global team listed on the SIX Swiss Stock Exchange (KURN).

About the role

The Senior Sales Operations Analyst reports directly to the Sr. Director of Sales Operations and plays a key role in developing and maintaining the foundational infrastructure needed to support commercial analytics, reporting, processes, and cross-functional alignment. As a key architect of the Sales Operations function, this role helps shape how Kuros uses data, process, and tools to drive revenue growth, operational rigor, and cross-functional alignment as the organization scales strategically. This position supports Kuros’ continued revenue growth and market expansion by strengthening operational discipline, enabling data-driven decision-making, and influencing leadership through strategic insights and governance.

This is a full-time/hybrid position based in Alpharetta, GA.

Responsibilities

• Analytics, Reporting & Business Intelligence
  • Maintain and enhance dashboards, reports, and visualization tools (Power BI, Tableau, Excel, etc.) to provide regular insights on pipeline, sales performance, quota attainment, conversion rates, win/loss, funnel analysis, churn, and revenue mix.
  • Deliver ad hoc analyses to support leadership decisions, including scenario modeling, territory growth, pricing sensitivity, and competitor benchmarking.
  • Design and run monthly/quarterly business reviews (CPRs), forecasting reviews, and pipeline reviews; prepare materials, variance analyses, and insights.
  • Track key sales health metrics, identify trends, outliers, and areas of risk or opportunity.
  • Assist in forecasting by preparing inputs, building models, and supporting consensus-building among stakeholders (Commercial, Finance, Operations).
• Process, Systems & Tooling
  • Configure, maintain, and optimize CRM (e.g., AcuityMD) data quality, process flows, validation rules, and automation.
  • Support sales operations and contracting enablement, including quoting tools, CPQ, contract management systems, order-to-cash handoffs, and discounting workflows.
  • Partner with Corporate IT or external vendors to deploy new tools, integrate data sources, and automate recurring tasks (e.g., Power BI).
  • Implement process-improvement efforts with cross-functional teams to eliminate inefficiencies, reduce cycle times, and ensure alignment from lead to order to fulfillment.
• Commercial Strategy & Execution
  • Provide input on territory design, quota setting, incentive modeling, and sales capacity planning.
  • Support go-to-market launches (new products or markets), including market sizing, adoption modeling, and post-launch performance tracking.
  • Collaborate with other commercial teams on competitive intelligence, segmentation, and targeting.
  • Act as a liaison between Sales/Account teams and internal support (Finance, Operations, Legal) on operational or commercial escalations.
• Change Management, Training & Governance
  • Drive adoption of new processes and systems via training, communications, and reinforcement.
  • Monitor compliance with commercial policies, sales governance, discounting rules, etc.
  • Assist in setting up commercial operating rhythms, including weekly pipeline reviews, deal reviews, forecast cadence, and alignment meetings.
  • Contribute to building a culture of data-driven decision-making across commercial teams.

Qualifications

• Education: Bachelor’s degree in Business, Economics, Finance, or a related field.
• Experience: 3–6 years in sales operations, commercial operations, analytics, or a related role, ideally in medical devices, biotech, diagnostics, or regulated healthcare markets.
• Skills:
  • Strong analytical and quantitative skills, with experience working with large datasets.
  • Expert-level Excel skills (pivot tables, modeling, advanced formulas).
  • Hands-on experience with CRM platforms (e.g., Salesforce) and business intelligence tools (Power BI, Tableau).
  • Excellent communication skills, able to translate technical insights into business action and present to leadership.
  • Highly organized, detail-oriented, and process-driven mindset.
  • Ability to prioritize, manage multiple stakeholder requests, and thrive in ambiguity.
  • Proficiency with advanced analytics (predictive modeling, statistical methods) preferred.
  • Experience with SQL, Artificial Intelligence, Python, etc., preferred.
  • Experience with AcuityMD, quoting systems, or contract management systems preferred.
  • Curious, growth-oriented mindset with a willingness to roll up sleeves.
  • Experience influencing cross-functionally (Sales, Finance, IT, Marketing).
  • Experience in high-growth or scaling companies.
  • Experience in change management, training, or process implementation.
  • Passion for medical innovation or interest in orthopedic/bio space.

Pay

$86,000 USD - $96,000 USD

Schedule

Full-time/hybrid position based in Alpharetta, GA.

Travel Requirement

Ability to travel domestically and internationally as needed.

Physical Requirements and Work Conditions

• Mobility & Posture: May require occasional sitting, standing, walking, climbing, reaching, or bending.
• Lifting/Carrying: May require lifting and carrying items up to 50 pounds.
• Manual Dexterity: Frequent use of hands and fingers for typing, writing, grasping, or operating office/job-specific equipment.
• Driving: Some roles may require the ability to operate a motor vehicle for extended periods and maintain a valid driver’s license.

Specific requirements may vary by role. Contact an HR representative for details related to the position.