Senior Sales Manager - Marriott Beverly Hills

About the Role

The Senior Sales Manager maximizes sales occupancy and rates in collaboration with hotel operations to increase profits through room sales and proactive sales efforts. This role leads the sales team, provides daily support to Sales Managers, and assists the Director of Sales & Marketing in developing strategic plans to drive revenue. The Senior Sales Manager reports directly to the Director of Sales & Marketing.

Responsibilities

• Conduct aggressive solicitation through outside sales calls, inside appointments, telephone calls, email, personalized letters, video sales, and virtual tours, with 80% of time dedicated to active sales solicitation.
• Provide daily support to Sales Managers in account development, activities, sales calls, site visits, and business evaluation.
• Assist the Director of Sales in creating and updating a realistic, aggressive annual marketing plan, including monthly revisions to reflect market conditions.
• Develop a Quarterly Action Plan tied to the annual marketing plan, including sales strategies and timelines for market segments.
• Send proposals for leads that fit the property’s profile and actively follow through to convert proposals to definite status.
• Outline client requirements, including room blocks, suite/upgrade needs, meeting space, budget, decision-making process, and key client priorities.
• Obtain, document, and route all necessary information for definite groups, including billing, credit applications, rooming lists, VIP arrangements, meeting details, menus, and audio-visual needs.
• Forecast group production weekly and provide updates to the Director of Sales for property forecasting.
• Participate in Group Pick-Up meetings and provide feedback on group changes, such as room needs and cut-off dates.
• Achieve assigned KPIs, including sales solicitation goals, bookings, lead response times, and group pace.
• Participate in weekly revenue calls, presenting the group forecast and discussing the sales pipeline for rate strategy alignment.
• Notify the Director of Sales of any group offers or e-blasts needed for market segments.
• Submit weekly expense reports to the Director of Sales & Marketing.
• Prepare sales reports as requested by management or ownership.
• Maintain sensitivity to customer satisfaction and guest needs.
• Assist the Director of Sales on special projects as assigned.

Requirements

• Minimum of 3 years as a high-performing Sales Manager within Remington or 5+ years of related sales experience.
• Strong business communication and presentation skills, both verbal and written.
• Proven ability to engage with clients, demonstrating excellent sales skills and professionalism.
• Creative thinking to win business and a high work ethic with self-initiative.
• Proficiency in Microsoft Suite products and sales systems.
• Basic computational ability and attention to detail, with the ability to complete tasks despite interruptions.
• Ability to maintain excellent relationships with staff, managers, corporate staff, and ownership.
• Strict adherence to staff and guest confidentiality.
• Ability to lead departmental meetings.

Schedule

May require varying schedules to reflect the business needs of the property.

Pay

Annual salary: $80,000.