Senior Sales Manager - Dallas Marriott Suites

About the Role

The Senior Sales Manager works to maximize sales occupancy and rates in conjunction with hotel operations, increasing profits by boosting room sales and generating business through aggressive sales efforts. This role is a leader within the sales team, providing daily support to Sales Managers and assisting the Director of Sales & Marketing in developing strategic plans to drive revenue results. The Senior Sales Manager reports directly to the Director of Sales & Marketing.

Responsibilities

• Conduct aggressive solicitation through outside sales calls, inside appointments, telephone calls, emails, personalized letters, video sales, and virtual tours, with 80% of time dedicated to active sales solicitation.
• Provide daily support to Sales Managers in account development, sales calls, site visits, and business evaluation.
• Assist the Director of Sales in creating and updating an annual marketing plan, including quarterly action plans tied to market conditions and sales strategies.
• Send proposals for leads matching the property’s profile, actively follow up to convert proposals to definite status, and clearly outline client requirements.
• Obtain, document, and route necessary information for definite groups, including billing, rooming lists, VIP arrangements, and meeting details, and pass to the catering manager for follow-up.
• Forecast group production weekly and participate in Group Pick Up meetings, providing updates on group changes to the Group Housing Manager.
• Achieve assigned KPIs, including sales solicitation goals, bookings, lead response times, and group pace.
• Participate in weekly revenue calls, discussing the sales pipeline and transient rate strategy.
• Notify the Director of Sales about group offers or e-blasts needed for specific market segments.
• Submit weekly expense reports and prepare sales reports as required by management or ownership.
• Maintain sensitivity to customer satisfaction and guest needs.
• Assist the Director of Sales with special projects as assigned.

Qualifications

Reports directly to the Director of Sales & Marketing.