Hotel Senior Sales Manager

About the role

The Hotel Senior Sales Manager drives revenue growth and brings new business from prospects by introducing and establishing Bay Club Renaissance Hotel as the preferred catering and events location. This role also assists with the execution of Banquets and Events, maintains and nurtures client relationships, establishes quarterly and annual business plans, and supports Bay Club initiatives.

Responsibilities

• Proactively generate new business and increase revenue by achieving monthly KPI's.
• Aid in the execution of Banquets and Events as needed.
• Maintain and nurture relationships with clients, vendors, and other related businesses.
• Develop and execute quarterly and annual business plans each fiscal year.
• Set monthly goals that align with forecasting and prior year performance.
• Provide weekly business and revenue reports to the SVP of Revenue and Hotel GM.
• Identify new business leads by examining local market trends and competition activities.
• Establish and grow market share by developing and maintaining relationships with major groups and catering clients.
• Partner with Bay Club Marketing Department to establish goals and execution of hotel marketing.
• Ensure timely collection of payments from events and group business as the primary lead contact.
• Ensure systems such as CI/TY, Marriott Event Management are up to date and accurate.
• Create and develop Banquet Event Orders (BEO’s) when required.
• Work with Marriott and internal revenue team to coordinate rate strategies, packages, and promotions for both Transients and Groups.
• Build and strengthen relationships with existing and new customers to enable future bookings.
• Participate in sales calls, entertainment, FAM trips, trade shows, etc.

Requirements

• At least 3 years’ experience in Hotel Sales; experience with a Branded Hotel or upscale/lifestyle full-service property is preferred.
• Demonstrated ability to achieve results and motivate a team toward common goals.
• Strong communication and listening skills, excellent speaking, reading, and writing skills.
• Excellent leadership skills with a hands-on, lead-by-example work style.
• CPR/AED certification preferred.

Qualifications

• Policies and Regulations — Knowledge of company policies, federal, state, and local laws, government regulations and agency rules that pertain to property managed.
• Management of Personnel Resources — Knowledge of principles and procedures for legally identifying the best people for the job, hiring, motivating, developing, and directing people as they work.
• Management of Financial Resources — Basic knowledge of economic and accounting principles and practices for creating a realistic budget, banking, understanding financial reports and the ability to use mathematics to solve problems.
• Sales and Marketing — Basic knowledge of principles and methods for showing, promoting, and selling services. This includes marketing strategy and tactics, and sales techniques.
• Problem Anticipation/Deductive Reasoning — Ability to tell when something is wrong or is likely to go wrong and then apply general rules to specific problems to produce answers that make sense. Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems and considers the relative costs and benefits of potential actions to choose the most appropriate one.
• Written Comprehension and Expression — Ability to read, understand and communicate information and ideas in writing so others will understand.
• Oral Comprehension and Expression — Ability to understand and communicate so others can understand ideas and information.
• Computer — Ability to develop and maintain computer records in MS Office programs such as Word, Excel, Outlook, and other software required by TBCC and regulatory agencies. Ability to utilize club management software programs.