Senior Sales Manager

About the role

The iconic Waldorf Astoria property in New Orleans, The Roosevelt, is seeking a Senior Group Sales Manager to join the team. Our luxury hotel offers an unparalleled combination of Southern hospitality, world-class service and historic surroundings.

Responsibilities

• Serve as the primary point of contact for customers seeking group rooms, meeting space, and food and beverage services
• Respond to inquiries, initiate outreach, qualify leads, and solicit potential clients through proactive sales efforts
• Manage the full sales cycle: conduct site visits, entertain clients, prepare proposals, determine rates, negotiate contracts, and service accounts through fulfillment
• Create and execute strategies to achieve or exceed revenue and room night goals, adjusting based on performance and market conditions
• Analyze sales performance: evaluate lost business reports and identify opportunities to strengthen conversion and competitiveness
• Support exceptional service delivery: collaborate across departments to coordinate the fulfillment of contracted services and uphold the highest standards of client satisfaction
• Inspire and develop the team: supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment

Qualifications

At Hilton, our exceptional care extends to you with unmatched perks and benefits, including:

• Incredible travel perks - Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
• Own a piece of Hilton - Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
• Paid parental leave - Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
• Personalized caregiving support - Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
• Crisis concierge - In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
• Mental health resources - Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
• Generous paid time off (PTO) - Recharge, relax, and take time for what matters most
• Health and welfare benefits - From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
• Financial security for your future - Our retirement plans make it easier to save for whats next