Senior Sales Manager

About the role

The Senior Sales Manager at The Ritz-Carlton Denver is responsible for proactively soliciting business, handling large group or other customer segments with significant revenue potential, and aligning customer profiles with appropriate products to maximize revenue.

Responsibilities

• Targets accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation.
• Partners with counterparts to effectively manage business opportunities.
• Responds to and manages larger and more complex incoming opportunities for the property.
• Identifies, qualifies, and solicits new business to achieve personal and property revenue goals.
• Focuses efforts on accounts with significant potential sales revenue.
• Develops effective sales plans and actions.
• Works with partners to develop creative ideas and proposals for events.
• Maximizes revenue by upselling packages.
• Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand, and knows how to sell against them.
• Closes the best opportunities based on market conditions and individual property needs.
• Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
• Handles complex business with significant revenue potential as well as significant customer expectations.

Core Work Activities

• Understanding Market Opportunities and Driving Revenue
• Builds and strengthens relationships with existing and new customers to enable future bookings.
• Develops relationships within the community to strengthen and expand the customer base for sales opportunities.
• Provides excellent customer sales service in order to grow share of the account.
• Manages and develops relationships with key internal and external stakeholders.

Additional Responsibilities

• Utilizes intranet for resources, templates, and information.
• Participates in site visits.
• Develops and facilitates execution of contracts as required.
• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
• Executes brand’s Customer Service Standards and property’s Brand Standards through the sales process.

Benefits

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Pay

Details about pay are not specified in the job posting.

Schedule

Details about schedule are not specified in the job posting.