Senior Sales Executive, Enterprise RCS Messaging

New Sales – Planning and Execution

Build an RCS Pipeline: Develop and maintain a robust pipeline of enterprise prospects looking to upgrade customer communication from basic SMS to Enrich RCS.

Generate Meetings: Book consistent prospect meetings via cold outreach, industry networking events, and leverage contacts within digital marketing, customer experience (CX), and operations departments.

Drive RCS Pilots: Manage limited Enrich evaluations and proofs-of-concept with a sense of urgency, proving performance metrics like open, click, and response rates.

Use Salesforce.com to manage your pipeline, track competitor messaging products, log customer interactions, and maintain accurate proposal records.

Provide weekly updates to your leader with precise reporting and forecasting of opportunities across the sales cycle.

Customer Focus and Business Development

Master the industry landscape of A2P messaging, CPaaS (Communications Platform as a Service), RCS protocols, and competitor pricing/differentiators.

Articulate the Value Story: Effectively teach prospects how Enrich transforms business-to-consumer text communication using rich interactive media, action buttons, and verified brand identities.

Understand Client Workflows: Map First Orion’s RCS capabilities directly to clients' existing customer journeys, support workflows, and marketing tech stacks.

Funnel market insights and technical prospect feedback back to product management to continually improve the Enrich platform.

Territory Planning

Maintain and execute a strategic account plan, participating in quarterly performance and strategy reviews with leadership.

Multi-Thread Accounts: Establish and nurture relationships with multiple stakeholders (from managers to C-level) across Marketing, Customer Care, and IT.

Aid in onboarding new accounts, ensuring client teams understand RCS best practices to maximize their campaign ROI.

Compliance & Governance: Gain a deep understanding of mobile carrier compliance, carrier fees, spam mitigation, and branded messaging protocols.

Qualifications

Existing understanding of the A2P Messaging, SMS/MMS ecosystem, 10DLC, short codes, or emerging RCS standards required.

Prior experience in SaaS, CPaaS, digital marketing tech, or telecom sales with a proven track record of closing complex enterprise deals.

Expertise across the entire sales process, from running discovery calls on digital communication strategy to negotiation and closing.

Hightly articulate speaker and writer capable of presenting technical messaging solutions to both technical and marketing-focused buyers.

Ability to collaborate seamlessly with sales engineers, product teams, and account managers to scope custom RCS solutions.

Superior time management and a drive to succeed in a fast-paced, rapidly evolving mobile tech market.

Ability to look at a brand’s current static text alerts and creatively reimagine them as rich, interactive conversational experiences.

Comfort using analytics (delivery rates, conversion metrics) to build compelling business cases for prospective buyers.

Familiarity with one or more aggregator platforms (Twilio, Sinch, Infobip, Bandwidth).

Skills

Full-Cycle Sales Mastery: Expertise across the entire sales process, from running discovery calls on digital communication strategy to negotiation and closing.

Benefits

Company Benefits: Balancing the work-life flow is key to health and happiness! That is why we offer one of the most competitive packages in our industry with open PTO, company paid holidays, Flex Fridays and flexible work arrangements.

We strongly value the health and wellness of our teammates and through our state-of-the-art fitness center we’re helping our teammates reach their wellness goals while at work.

Add on generous health and dental/vision options, retirement plans, learning and development programs, career path frameworks, tuition reimbursement, company options and bonus potential you have many ways to take advantage of a comprehensive benefits package that means the most to you!

About the Role

First Orion helps businesses generate more revenue, increase efficiency, and improve the customer experience by empowering them to brand their phone calls with their name, logo and reason for calling.

We are the market leader in branded communications technology, and a trusted partner to Fortune 500 companies and the largest U.S. mobile carriers.

First Orion has been voted a Great Place to Work with top rankings in every category.

Learn more about what our employees have to say on our First Orion Glassdoor page and watch our People First Diversity Statement/Video.

First Orion Culture Cornerstones are at the core of everything we do here.

Company

First Orion is an Affirmative Action and Equal Opportunity Employer.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

Activities, duties, and responsibilities may change at any time with or without notice, based on the changing needs of our business.