Senior RN Clinical Stroke Program Manager

Primary City/State: Mesa, Arizona

About the Role

This position promotes and provides optimal care of patients through leadership, coordination, and development of processes related to stroke care. The Senior RN Clinical Stroke Program Manager leads advanced stroke care across Banner Baywood Medical Center and Banner Heart Hospital, supporting both Emergency Department and inpatient services. This role oversees the stroke program, partners with multidisciplinary teams, and drives quality improvement initiatives to enhance patient outcomes and ensure excellence in stroke care.

Responsibilities

• Develops and maintains a comprehensive, effective clinical program which meets regulatory standards.
• Serves as a member of the stroke team that responds and participates in stroke alert activations.
• Promotes comprehensive treatment to effectively manage patient care through the continuum and provide quality outcomes by evaluating patient care through concurrent monitoring and multidisciplinary rounds.
• Oversees patient and practice quality improvements and departmental quality standards.
• Monitors care patterns for consistency with established protocols and opportunities for process improvement.
• Reviews trends, identifies opportunities, and provides leadership with analysis and recommendations for process improvement across the entire episode of the patient process.
• Enhances patient experience across the overall continuum of care.
• Collaborates with other departments regarding issues and practices as they relate to the program.
• Researches and recommends changes and improvements with a primary focus on patient outcomes.
• Represents the department at management/leadership meetings as required.
• Coordinates/participates in relevant committee meetings at the facility, system, and state levels.
• Assesses clinical staff training needs and implements training programs to ensure clinical competence.
• Participates in the preparation for the Joint Commission site survey and maintenance of AHA/ASA standards of care.
• May be responsible for meeting Joint Commission requirements for disease-specific care certification, specifically stroke.
• Develops, coordinates, and oversees community education programs and stroke support programs.
• May represent the facility at community or regulatory activities related to stroke care management.
• Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards.
• Provides all customers of Banner Health with an excellent service experience by consistently demonstrating core and leader behaviors.

Requirements

• Position is facility-based and has broad oversight for the development and success of the program.
• Interacts with all levels of nursing management and staff, medical staff, and all other members of the interdisciplinary healthcare team.
• External customers include physicians, community agencies, provider networks, and regulatory agencies.

Qualifications

Preferred Qualifications: Prior supervisory or program management experience preferred.

Schedule

This is a part-time position working 8-hour shifts on Monday, Wednesday, and Friday from 8:30 AM to 4:30 PM.

Benefits

Your pay and benefits are important components of your journey at Banner Health. This opportunity includes the option to participate in a variety of health, financial, and security benefits.

About the Facility

Banner Baywood Medical Center is a 342-bed hospital serving the healthcare needs of the dynamic and growing East Valley communities of metropolitan Phoenix, Arizona. We provide complete acute care services and outpatient services, including but not limited to cancer, stroke, women's health, rehabilitation, emergency medicine, and surgery.

• Our Emergency Department treats a variety of ailments and offers advanced treatment areas, with 68 beds, seeing over 50,000 patients per year.
• Certified as pediatric prepared and designated as a Trauma Level 3 emergency room.
• Our comprehensive orthopedic unit is one of the nation’s premier orthopedic programs, earning a 4 STAR rating by CMS and repeated recognition as having one of the Top 100 Orthopedic Programs in the U.S. by The Health Network and HCIA, Inc.
• A leader in neurological medicine, treating conditions of the brain, spine, and nervous system.