Senior Renewals Specialist

The Senior Renewals Specialist position is listed on behalf of a partner company, who manages all applications and next steps. This role is based in the United States and offers the opportunity to drive the success of a growing renewals organization by managing strategic customer and partner relationships. Key responsibilities include:

• Managing a broad portfolio of renewal opportunities
• Developing processes, forecasts, and partnerships that strengthen revenue performance
• Collaborating with internal teams and external partners to ensure timely execution and continuous improvement
• Building, maintaining, and improving accurate renewal pipeline reports, forecasts, and tracking processes
• Providing sales teams with actionable insights and leading indicators around upcoming renewal opportunities
• Partnering with sales and channel operations teams to generate renewal quotes 30, 60, and 90 days before contract expiration dates
• Supporting customers through phone and email communication regarding quotes, support questions, and renewal processes
• Maintaining compliance with company policies, security requirements, and operational standards
• Continuously improving renewal workflows, reporting processes, and operational efficiency

Requirements

• Highest level of education in a relevant field
• Experience in renewals, sales operations, account management, customer success operations, or a related business function
• Excellent communication and collaboration skills with the ability to build trust with customers, partners, and internal teams
• Strong project management skills with the ability to manage multiple priorities independently
• Comfortable interacting directly with customers and supporting business conversations
• General understanding of sales processes, revenue operations, and business development practices
• Experience working with manufacturer programs, vendor processes, or partner ecosystems is preferred
• Advanced proficiency in Microsoft Excel, including pivot tables, formulas, reporting, and quote presentations
• Strong analytical mindset with the ability to interpret data and identify business opportunities
• Ability to quickly learn new systems, tools, and operational processes

Benefits

• Competitive base salary range of $85,000 - $90,000 plus bonus and/or commission opportunities depending on location and experience
• Fully remote work environment with flexibility
• Unlimited paid time off (PTO)
• Paid parental leave
• Company-funded 401(k) contributions
• Employer-paid health insurance coverage for employees and families
• Transparent and collaborative culture with ongoing coaching and performance feedback
• Quarterly performance reviews and opportunities for professional growth
• Team-building activities and employee engagement initiatives
• Opportunity to work with a diverse, high-performing team focused on innovation and customer success