Renewals Specialist

Your Mission

Drive customer adoption, satisfaction, and retention with the UiPath platform, while ensuring the successful renewal and growth of enterprise accounts.

Key Responsibilities

• Build and maintain strong relationships with clients, ensuring long-term business success.
• Educate clients on how UiPath solutions benefit their business operations and bottom line.
• Achieve sales and renewal targets, ensuring customer satisfaction and growth.
• Act as a trusted advisor, providing strategic insights and tailored solutions.
• Collaborate with teams to translate customer needs into actionable solutions.
• Proactively resolve issues, managing the renewal process and ensuring timely renewals.
• Retain and expand subscription revenue, identifying growth opportunities.

Qualifications

• Minimum 2-4 years’ experience in renewals, sales, or account management in a tech or SaaS environment.
• Strong problem-solving skills with the ability to overcome roadblocks in customer interactions.
• Ability to communicate complex solutions clearly, driving customer interest.
• Skilled in managing enterprise-level client portfolios and building long-term relationships.
• Proven ability to collaborate cross-functionally and influence internal and external teams.
• Comfortable negotiating with procurement departments and handling contract renewals.
• Experience with Salesforce and LinkedIn Sales Navigator for account management.

Candidates must be authorized to work in the United States for this role.