Preventative Maintenance/Assistant Service Technician

About the role

The Assistant Service Technician is responsible for maintaining light-commercial and commercial heating, ventilation, air conditioning and refrigeration equipment and related controls. This person also serves as an assistant to HVACR Senior Service Technicians and HVACR Service Technicians when work demands more than one person. This person performs work dispatched to them by the Service Manager and/or Service Coordinator. This person maintains thorough and accurate records of all work performed, and clearly communicates the status of work with appropriate parties.

Responsibilities

• Maintain light-commercial and commercial HVACR equipment and controls.
• Assist Service Technicians on the inspection and repair of light-commercial and commercial HVACR equipment and controls.
• Purchase parts and tools necessary for work from local wholesalers.
• Coordinate and communicate with job team members when present.
• Coordinate and communicate work status with jobsite customer representatives and/or property managers.
• Maintain complete, accurate, and timely job records in order to keep office well informed of work status.
• Follow schedules and tasks set by the Service Manager and Service Coordinator.
• Follow all workplace safety, quality, and productivity standards set by Lead Service Technician.
• Follow all service procedures set by customer service staff including IVR check-in, backup paperwork, and picture documentation.

Requirements

• High school equivalency required.
• EPA Certification required.
• NATE ICE certification required.
• English language speaking and writing proficiency required.
• Experience working in a construction business preferred.
• General proficiency with smart phones, computers, tablets, and their related software preferred.
• General proficiency with computers, tablets, and their related software required.
• Ability to maintain light to moderate physical activity for an 8 hour period in outside environments with exposure to sun, wind, rain, heat, and cold required.
• Ability to perform more strenuous physical activity including extended overhead work in ceilings, crawling and working in tight spaces, and periodically lifting objects weighing up to 75 lbs. required.
• Ability to travel away from home for multiple days at a time preferred.
• Valid driver’s license and acceptable driving record preferred.

Qualifications

• Standard hours are 800AM - 430PM but employee should be prepared to work up to 50 hour weeks when workload demands it.