Senior Relationship Manager

As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) guides the world’s most successful individuals, families, corporations and institutions. With over 135 years of financial experience and 24,000 partners, we serve sophisticated clients using leading technology and exceptional service.

About the role

Securities Lending at Northern Trust helps institutional investors generate additional revenue from their investment portfolios by lending securities to approved market participants. As a Senior Relationship Manager, you will lead a portfolio of complex institutional clients, serving as a trusted advisor while delivering strategic solutions, enhancing the client experience, and identifying opportunities to deepen client relationships.

Responsibilities

• Manage and expand relationships with complex institutional securities lending clients.
• Advise senior client stakeholders on strategic initiatives, service enhancements, and business objectives.
• Develop innovative solutions that address evolving client needs and industry challenges.
• Coordinate internal resources to ensure exceptional service delivery and timely issue resolution.
• Educate clients on market developments, regulatory changes, and industry trends affecting their securities lending programs.
• Identify opportunities to expand client relationships through additional products and services.
• Develop pricing strategies and manage client profitability while maintaining awareness of market and competitive dynamics.
• Recommend new products, services, and process improvements that support client objectives.

Qualifications

• Bachelor's degree in Finance, Economics, Business, or a related field preferred.
• 10+ years of financial services experience, including at least 5 years in securities lending, trust, asset servicing, custody, or a related field.
• Strong knowledge of securities lending products, borrower and collateral structures, and industry practices.
• Understanding of financial markets, investment management, and portfolio management concepts.
• Proven experience managing complex institutional client relationships.
• Strong communication, presentation, negotiation, relationship management, and business development skills.
• Ability to influence stakeholders, solve complex problems, and manage multiple priorities in a client-focused environment.

Pay

Salary range is $114,700 - 194,900 USD and may include a discretionary bonus program with an equity component.

Benefits

• Retirement benefits (401k and pension).
• Health and welfare benefits (medical, dental, vision, spending accounts, and disability).
• Paid time off, parental and caregiver leave.
• Life and accident insurance.
• Other voluntary and well-being benefits.

Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future.