Senior Regional Account Manager (Western North Carolina)

About The Department

Novo Nordisk’s Market Access and Public Affairs team engages diverse stakeholders across political and healthcare landscapes to forge solutions that drive patient access to innovative products. We strive to deliver the best possible outcomes for patients with diabetes, obesity, growth hormone deficiencies and rare bleeding disorders through mutual wins for both Novo Nordisk and our Market Access customers. Our passion for helping people live better lives and our award-winning product pipeline can only be as effective as our ability to provide information to healthcare providers, key stakeholders and policymakers. Our Market Access and Public Affairs professionals ensure that the latest therapies and products reach the people who need them most, by creating an environment where innovation and chronic disease management drive optimal health outcomes.

Position

Buils relationships and differentiates Novo Nordisk products in the marketplace, with targeted accounts that influence patient access and care. Targets include a range of influential stakeholders and decision makers, including but not limited to: Payers/Regional PBMs, Health Systems and aligned Payers, Municipalities, Coalitions, Specialty Pharmacies, Federal Agencies and Employers, as defined by the role.

Essential Functions

• Targets include a range of influential stakeholders and decision makers, including but not limited to: Payers/Regional PBMs, Health Systems and aligned Payers, Municipalities, Coalitions, Specialty Pharmacies, Federal Agencies and Employers, as defined by the role.
• Account activities include, but are not limited to, formulary placement/consideration for Novo Nordisk products, integrating overall NNI brand and corporate awareness across the customer's organizational structure.
• Masters Product And Disease State Knowledge: Demonstrates a clear and thorough understanding of targeted disease states and their impact on all stakeholders/customers, as well as the full range of treatment options available and associated clinical outcomes.
• Leverages detailed knowledge of both Novo Nordisk and competitor products to communicate effectively and appropriately with key decision makers and influencers and differentiate NNI products in alignment with customer and patient needs and goals.
• Builds knowledge about national sales and marketing strategies and learns how to adapt to an Areas unique market dynamics.
• Coordinates, implements and follows through on all relevant account contracts.
• Highlights NNI PRB approved patient-centric resources when relevant.
• Builds Business-Relevant Relationships: Leverages a network of relationships with internal and external stakeholders in order to ensure an aligned, customer-focused approach for the execution of business plans. This includes, but is not limited to, relationships with Sales colleagues to address localized geographic needs and opportunities.
• Identifies key stakeholders who impact relevant customer accounts.
• Develops plans to gain access to, build, maintain and leverage ongoing business-relevant relationships.
• Maintains and keeps customer information current within approved NNI CRM platform(s).
• Develops And Executes Business Plans: Identifies business opportunities based on an understanding of customers across geography. Develops business plans, with leadership guidance, that facilitate access to the NNI portfolio. Engages with cross-functional teams to ensure alignment around opportunities and integrated customer account approaches. Follows-up with internal and external stakeholders to review product value, quality of care and account satisfaction.

Qualifications

• A Bachelors Degree required
• Masters Degree in business-relevant field preferred
• Previous experience as a people manager preferred
• At least 5 years pharmaceutical/biotech / healthcare industry experience required
• At least 1 year successful account management or other relevant experience within the healthcare market; relevant Novo Nordisk experience may be substituted, where appropriate
• Multiple channel and customer experience preferred
• Demonstrated ability to deliver effective customer presentations