Senior Program Manager - Ports & Borders

About the role

The Senior Program Manager Ports and Borders will oversee coordination, management, and execution of all program activities including Civil Works scoping, management and execution, delivery of products and/or services, demonstration of customer specification performance and quality, scope management, cost management, scheduling, resourcing, risk management, and realization of revenue and profit during the entire lifecycle of a program or project.

Responsibilities

• Leads and is responsible for all contract requirement deliverables, including design, testing, installation, and training elements of the program and/or order/project.
• Works directly with key government representatives to drive program compliance, submittal of funding requests, billing, contract modifications, and creation of white papers.
• Develops and manages a PM plan, defining scope, planning, developing cost and risk plans, procurement, manufacturing, performing QC, testing, delivering product according to customer-defined schedule of deliveries, and working the program through final payment.
• Develops and manages processes for issues identification and resolution; escalates unresolved issues in accordance with the Smiths governance model.
• Conducts risk assessment of program deliverables based on impact and probability and takes action to mediate risk; escalates risks as needed.
• Monitors program readiness for achieving deliverables and makes necessary adjustments to ensure compliance, timeliness, and budget adherence.
• Develops and maintains a lessons-learned document.
• Assists business development, sales, and product development activities by conducting feasibility analyses of potential programs.
• Analyzes and responds to Requests for Proposal (RFP), Requests for Quote (RFQ), and Requests for Information (RFI) in accordance with Smiths criteria for program acceptance and rejection.
• Identifies business development and value-added sales opportunities related to programs; supports product lifecycle management and customer negotiations.
• Reports program status to all stakeholders, prepares and presents periodic status reports and monthly Program Management Reviews.
• Benchmarks program management approaches and promotes best practices with colleagues.
• Creates effective business communication, including technical proposals for customer requirements, business briefings, and presentations.
• Provides training and coaching to direct reports and colleagues where appropriate.
• Complies with all applicable U.S. export control and security regulations, as well as Smiths policies and procedures, including business ethics, data protection, and health & safety.

Requirements

• PMP accreditation.
• BS or BA degree in related technology or business management.
• 10+ years of program management experience.
• Experience managing a cross-functional team indirectly.
• Experience in manufacturing or engineering environments.
• Understanding of global business and U.S.-specific government business.
• Ability to implement, lead, and direct program teams in the use of company or industry standards for program management.
• Experience in obtaining permits, licenses, and certifications for contract requirements.
• Experience working in a highly matrixed organization.
• Previous experience in hardware programs, ordering materials, and delivery of equipment.

Skills

• Civil Works program management experience preferred.
• Experience working on U.S. government contracts and/or with the Customs and Border Protection (CBP) service is a plus.
• Working knowledge of financial concepts such as ROI, earned value management, and net present value.
• Able to manage cross-functional teams in a matrix environment and influence people outside of direct reporting relationships.
• Proficient using MS Office suite and MS Project.
• Ability to travel 50% of the time at various stages of a program.
• Must be a U.S. Person (citizen, green card holder, or other permanent resident) and able to pass government background checks and/or security clearance(s).

Benefits

• Comprehensive benefits package including medical, dental, and vision insurance.
• 401(k) with company match.
• Paid time off.
• Additional lifestyle and financial benefits.
• Career growth opportunities across the business, both locally and globally.
• Inclusive environment with strong leadership and a focus on safety and wellbeing.

Pay

Total compensation for this position ranges from $109,800 to $197,520 per year, based on education, experience, knowledge, skills, and alignment with internal team and market data. This role also offers a competitive Business Profit Plan.