Senior Program Manager

CoLab is a fully integrated, cross-discipline team that provides best-in-class services in a fluid and modular way. With our clients at the center, we create brand movement at the speed of people’s lives by connecting real-time data with world-class creative, content, and media in service of growth and return on investment. CoLab is a “power of one” solution, encompassing data, media, and production. By drawing from across the vast Publicis Groupe network, we deliver innovation and specialized skills to our clients, as well as enriching opportunities and inclusive benefits to our employees. We combine the atmosphere of a startup with the stability and experience of a global leader.

About the role

The Senior Project Manager leads the production of multi-channel projects of large size or complexity and is ultimately responsible for delivering high-quality deliverables that power client satisfaction, meet business requirements, and balance client and agency economics. This role includes career management of at least one person.

Responsibilities

• PM Technical Skills: Proficient in project management via a flexible approach. Well-versed in production needs; considered an expert in at least one channel (interactive/digital, print, or video) but understands other mediums well enough to be a strategic problem solver.
• SOWs: Prepares complex statements of work with quick turnaround time and minimal revisions. Creates or reviews statement of work documentation; accountable for top-down and bottom-up budgets to ensure scopes accurately reflect required work effort.
• Client finances: Accurately calculates cost-to-complete estimates.
• Thought process: Regularly demonstrates critical thinking skills.
• Technology: Continuously learning technology and able to quickly adapt to new technologies.
• Agency process: Advocate and champion of agency processes. Defines team process, communication plan, and rules of engagement; manages team adherence.
• Strategy & Creativity: Finds creative alternative solutions to resource and time constraints.
• Project Plans: Creates and manages master project plans and timelines via a cross-capability collaborative approach.
• Quality Control: Ensures team adherence to QC plan.
• Process improvement: Proactively finds opportunities to adjust processes for efficiencies. Identifies opportunities to streamline processes and suggests alternative solutions.
• Troubleshooting: Solution-oriented. Brings problems with potential solutions to the attention of management.
• Conflict resolution: Arbitrates team conflicts and facilitates cross-capability solutions.
• Resource allocation: Leads resource allocation discussions on the project level with cross-capability teams.
• Collaboration: Keeps team informed of changes. Communicates clearly and frequently. Leads team communication plan; monitors and adjusts as needed to ensure effective and efficient communication.
• Project risk: Actively mitigates risk by identifying quality, budget, and timeline impacts.
• Tactics and Execution:
• Responsible for cost management across a portfolio of projects. Provides accurate and realistic cost-to-complete estimates and forecasts for assigned projects.
• Proactively contributes to conflict resolution across channels.
• Leads resource planning.
• Manages third-party vendor engagement.
• Manages production of engagements from award to completion.
• Manages change request process, identifying and documenting changes in scope.
• Internal Relationships and Team Leadership:
• Positive influence within the department. Develops strong and positive working relationships with other departments/collaborators.
• Management: Mentors and directs the activity of one or more Associates or Senior Associates.
• Culture: Promotes and contributes to the business unit’s culture and environment.
• Onboarding: Onboards new team members to the brand/agency process.
• Client Relationship:
• Confident problem solver; willing and able to have difficult conversations.
• Engages with client procurement staff. Builds rapport and credibility with client peers based on trust and expert counsel.
• Has an intimate understanding of client processes and priorities.
• Ensures that appropriate client and internal collaborator expectations are managed.
• Communication and Writing: Lead role in ensuring timely, accurate client documentation and correspondence. Presents complex data or messages in a clear, succinct, compelling manner. Ensures production deliverables meet client requirements.

Requirements

• Professional presentation and client-facing skills.
• Effective negotiation and conflict management skills.
• Advanced proficiency in Microsoft Office.
• Proficient in Microsoft Project.
• Knowledge of digital required; knowledge of healthcare is a strong plus.
• Exhibits integrity and trust.
• Exhibits self-development.

Qualifications

• Bachelor’s degree required.
• Demonstrates progression in level of responsibility within a professional project management environment.
• Agency or digital project experience preferred.
• Experience in communications or marketing environment preferred.

Benefits

Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent, including:

• Medical, dental, and vision coverage.
• Disability and 401K plans.
• Parental and family care leave.
• Family-forming assistance.
• Tuition reimbursement.
• Flexible time off.

Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met.

Pay

Compensation range: USD $36.08 - USD $57.77/hour. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.