Senior Program Manager

About the role

We are seeking an experienced Senior Program/Project Manager to lead complex Mergers & Acquisitions (M&A), SAP carve-out, SLO/SLT, IT Infrastructure, Governance, Risk, and Compliance (GRC) initiatives across enterprise environments.

Responsibilities

• Lead end-to-end delivery of M&A, SAP carve-out/SLO/SLT, infrastructure, GRC, and transformation projects.
• Establish and lead project kickoffs with stakeholders, technical teams, business teams, and leadership.
• Develop detailed project plans, WBS, milestones, resource plans, schedules, and dependencies.
• Plan and coordinate Program Increments (PIs) and Sprints in Agile/SAFe environments and manage Waterfall projects when required.
• Own RAID logs, risk identification, mitigation strategies, issue resolution, and recovery plans.
• Track project health, milestones, dependencies, budgets, KPIs, and overall delivery progress.
• Manage sub-portfolio stakeholders and provide regular health, risk, and status reporting.
• Establish effective project governance models, team structures, roles, responsibilities, and communication plans.
• Facilitate stakeholder meetings and provide clear updates to senior leadership and executives.
• Drive projects back to green by identifying risks early and implementing effective mitigation and resolution strategies.
• Coordinate infrastructure changes through CAB meetings and ensure adherence to ITIL best practices.
• Partner with Infrastructure, Security, Cloud, Application, and Business teams to define requirements and execution strategies.
• Ensure projects comply with security, audit, regulatory, and organizational governance requirements.
• Support infrastructure modernization initiatives including cloud migration, automation, disaster recovery, platform upgrades, and data center transformation.
• Manage initiatives involving servers, networking, storage, virtualization, databases, endpoints, cloud infrastructure, and data center technologies.
• Utilize ServiceNow for project tracking, ITSM, Change, Incident, Problem, CMDB, Asset Management, and related processes.

Qualifications

• 12+ years of IT Project/Program Management experience, preferably across Infrastructure, M&A, GRC, or enterprise transformation
• Hands-on experience managing complex cross-functional, end-to-end IT projects.
• Experience with M&A programs and/or SAP carve-outs, SLO/SLT is strongly preferred.
• 3+ years of hands-on experience with ServiceNow-based initiatives.
• Strong experience with project planning, WBS, milestones, RAID management, dependencies, and executive reporting.
• Experience managing projects in Agile/SAFe and/or Waterfall environments.
• Strong stakeholder management and executive communication skills.
• Experience in Infrastructure Operations and/or Risk & Governance domains.
• Strong understanding of project governance, risk management, issue resolution, and compliance.
• Advanced proficiency with project management tools, including Microsoft Project.
• Strong analytical, organizational, interpersonal, written, and verbal communication skills.
• Experience managing financial and schedule performance reporting.
• Experience across the systems development lifecycle, from concept through implementation and maintenance.