Senior Program Manager, , Middle Mile Fleet Management

About the role

Join a fast-paced, innovative team making history and reinventing an industry. This role requires strong leadership skills, ability to identify trends with limited data, and influence across Amazon teams.

Responsibilities

• Define program vision and roadmaps including short-term, mid-term, and long-term strategic timelines and phases.
• Develop strategic documentation to gain stakeholder alignment and provide program status updates at key milestones.
• Identify key performance metrics and create reporting frameworks that enable effective program management and scaling.
• Lead cross-functional coordination with internal teams to resolve partner issues and deliver seamless program execution.
• Standardize and optimize program processes to drive consistency, efficiency, and scalability.
• Serve as primary relationship manager for external fleet management partners, ensuring high satisfaction and proactive communication.
• Drive continuous improvement initiatives by analyzing program performance, gathering partner feedback, and implementing enhancements.

Requirements

• Bachelor's degree
• 5+ years of program or project management experience
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership
• Experience using data and metrics to determine and drive improvements
• Experience in written and verbal communication skills to communicate with technical and non-technical audiences, including senior leadership
• Experience collaborating and influencing multiple teams across multiple organizations
• Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)

Qualifications

• Master's degree, or MBA in supply chain, business, engineering, finance or related technical or quantitative field
• 2+ years of driving process improvements experience
• Experience working in supply chain, transportation, project management or management consulting
• Experience using data and trends to articulate business needs
• Experience managing competing priorities and using metrics to drive business decisions

Skills

• Strong leadership skills
• Ability to identify trends with limited data
• Ability to influence across Amazon teams

Benefits

• Comprehensive benefits including health insurance, retirement plans, paid time off, and parental leave
• Amazon also offers sign-on payments and restricted stock units (RSUs)

Pay

Base salary range for this position is listed below. Final compensation will be determined based on factors including experience, qualifications, and location.

• AZ, Tempe - 115,600.00 - 160,000.00 USD annually
• TN, Nashville - 104,100.00 - 155,400.00 USD annually
• VA, Arlington - 115,600.00 - 160,000.00 USD annually
• WA, Bellevue - 115,600.00 - 160,000.00 USD annually

Schedule

Up to 25% travel required