Senior Product Manager, Identity & Authentication

About the role

This is a fully remote role, aligned to working core EST hours. Candidates who live near CB offices have the option of being fully remote or hybrid. All CB employees are required to occasionally travel to meet in person for business purposes.

Responsibilities

• Own the vision and roadmap for Identity & Authentication, grounded in user research, data, and a clear point of view on the problems worth solving.
• Define the KPIs that connect this domain to user outcomes and use them to decide what to build and what to stop doing.
• Make the hard tradeoffs across reliability, security, and usability, and align engineering, security, and leadership behind the direction.
• Make the case for identity investments that depend on other teams and get the work onto their roadmaps without owning their teams.
• Work shoulder-to-shoulder with your engineering team to turn strategy into shipped capability, refining requirements and making the judgment calls that keep delivery aligned to intent.
• Work continuously, testing assumptions with users and data before committing engineering investment.
• Keep platform performance and reliability visible in your prioritization, partnering with your Engineering Manager who owns the operational metrics.
• Give clear, outcome-focused updates that connect identity investments to measurable impact.
• Translate technical tradeoffs for senior non-technical stakeholders so decisions get made with shared understanding.
• Engage directly with the people who depend on these systems, from students and parents to educators and institutions.

Requirements

• 8+ years of product management or related experience, with a track record leading products in SaaS enterprise platforms.
• A track record of owning product strategy and roadmap for a complex, technical product area, translating research and data into prioritized roadmaps and clear success metrics.
• Direct experience with backend, platform, or infrastructure products, where reliability, APIs, or data mattered as much as the user-facing experience, with enough technical fluency to weigh architectural tradeoffs and set direction.
• Interest and curiosity about how identity and trust shape user experience, either directly through previous identity work or adjacent areas like access management, account systems, or partner integrations.
• Demonstrated use of continuous discovery: user research, hypothesis-driven experimentation, and iterative validation to shape strategy and drive outcomes.
• Exceptional written and verbal communication, including the ability to translate technical tradeoffs for senior non-technical audiences.
• Strong collaboration and influence across product, engineering, security, and leadership, without relying on formal authority.
• The ability to travel 5-7 times a year to College Board offices or on behalf of College Board business.

Qualifications

• Direct experience with identity and authentication protocols (OAuth, OIDC, SAML, federated SSO).
• Experience in education, whether as a classroom teacher or administrator or in educational technology.
• Familiarity with AI-enabled tools, automation, or data workflows.

Skills

• Strategic thinking and problem-solving.
• Technical fluency with backend, platform, or infrastructure products.
• User research and data-driven decision-making.
• Collaboration and influence across product, engineering, security, and leadership.
• Ability to communicate technical concepts to non-technical stakeholders.

Benefits

Not specified.

Pay

$120,000 – $190,000

Schedule

Full-time