Senior Product Manager, 5G As A Service for Government

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About the role

The Senior Product Manager, 5G Advanced Network Solutions (ANS) for Government is a visionary strategist, analyst, customer evangelist, and leader responsible for T-Mobile’s internal and external products, platforms, and services. This role identifies customer problems and unmet needs, assesses technical feasibility and business objectives, secures funding, and leads cross-functional teams to deliver solutions. The ideal candidate will champion customer solutions leveraging T-Mobile’s nationwide 5G Stand Alone network, including advanced technologies like Network Slicing, Local Breakout, and Private 5G Networks.

This role involves building and maintaining high-level relationships with customers, industry partners, and internal stakeholders such as Network Engineering, Information Technology, Customer Care, and Marketing. The Senior Product Manager will drive executive relationships through industry expertise and determine effective go-to-market and partnership strategies.

Responsibilities

• Product Strategy & Roadmap
  • Owns product end-to-end for complex or cross-platform solutions, including creating, managing, and communicating product vision and roadmap.
  • Identifies target customers, designs and drives end-user product research, and partners with stakeholders to understand current customer experiences.
  • Conducts analysis of quantitative and qualitative data to identify product innovation opportunities or root causes of issues.
  • Performs cost-benefit, ROI, and competitive product analysis to support decision-making.
  • Secures and maintains product funding through enterprise processes.
  • Anticipates industry trends and incorporates analyses into the product process.
• Stakeholder Communication & Executive Engagement
  • Communicates, influences, and sells ideas at the VP level and below, including delivering product presentations.
  • Drives ad hoc analysis and presents information to executive-level management.
  • Influences product feature sets and positioning strategies to improve customer experience and drive growth.
  • Assesses partnerships and licensing opportunities with external third parties.
  • Maintains a current understanding of tech trends and their impact on the roadmap.
• Customer Insights & Voice of Customer
  • Leverages customer insights for product vision, strategy, roadmap, and priorities.
  • Actively meets with customers to build empathy and understand their needs.
  • Creates and manages an active Voice of Customer (VOC) feed for the team.
  • Evangelizes and advocates for the customer internally and externally.
  • Tests ideas with real customers to ensure the product delivers desired benefits.
• Product Execution & Backlog Management
  • Translates product/platform strategy into detailed requirements and documentation.
  • Owns and manages the product backlog and priorities with business and technology partners.
  • Scopes and aligns prioritization of activities based on business and customer impact.
  • Collaborates with Architecture and Dev teams to address technical debt and long-term investments.
  • Ensures production defects are prioritized and resolved.
  • Collaborates with stakeholders to create and communicate release schedules.
  • Generates and maintains dashboards and reports tracking product health and success metrics.
  • Conducts Product Quarterly Business Reviews (QBRs) and Steering meetings.
• Product Performance & Operations
  • Runs beta and pilot programs with early-stage products.
  • Collaborates with advertising and public relations to promote products.
  • Supports sales, marketing, and other teams with product knowledge and documentation.
  • Assists with execution across all aspects of the software development process.
  • Recognizes and communicates technical challenges and makes trade-off decisions.
  • Accountable for product quality and performance in production, including critical defect response.
  • Manages development of adoption tools and training materials.
  • Identifies and drives improvement plans for execution, operational, or organizational issues.
• Relationship & People, Professional Development
  • Collaborates with teams such as sales, marketing, legal, finance, and go-to-market.
  • Develops positive working relationships with customer groups or representatives.
  • Maintains professional knowledge through workshops, publications, and networking.

Requirements

• Bachelor’s degree (required).
• 7+ years of relevant Product Management experience.
• Advanced understanding of customer experience.
• Experience launching products in the Government/Public Safety segment.

Skills

• Product Lifecycle Management: Experience delivering large and complex business/technology initiatives (required).
• Communication: Proven ability to communicate effectively with leadership, employing collaboration and influence (required).
• Agile & Scrum: Proven success directing matrixed resources and delivering software using Agile Scrum methodologies (required).
• Technical Writing: Strong requirements elicitation and writing skills for different audiences (required).
• Business Analytics: Strong analytical skills to synthesize product use data and drive decisions (required).
• Familiarity with 5G Network technology, including Network Slicing, Local Breakout, and Private 5G Networks.

Pay

Base pay range: $121,600 - $219,400. The successful candidate’s actual pay will be based on work location, qualifications, and experience. Corporate bonus target: 20%. Most corporate employees are eligible for a year-end bonus based on company and/or individual performance.

Benefits

• Medical, dental, and vision insurance.
• Flexible spending account and 401(k).
• Annual stock grants and employee stock purchase plan.
• Paid time off (up to 4 weeks for full-time, 2.5 weeks for part-time) and up to 12 paid holidays annually.
• Paid parental and family leave, family-building benefits, and back-up care.
• Enhanced family support, childcare subsidy, and tuition assistance.
• College coaching and short- and long-term disability coverage.
• Voluntary AD&D, accident, life, disability, and long-term care insurance.
• Mobile service and home internet discounts.
• Pet insurance and access to commuter and transit programs.

Travel is required for this role.