Senior Print Solutions Coordinator

About the role

This role serves as a senior front‑of‑house resource, leading customer interactions, order intake, and prepress operations while coordinating complex and outsourced print projects from concept through production. The Senior Print Solutions Coordinator works closely with customers to understand project requirements, ensures files are properly prepared and preflighted, and manages timelines, vendor coordination, and job progress to deliver high-quality results on schedule. This position plays a key role in bridging customers, internal teams, and external partners—ensuring clear communication, accurate job specifications, and a smooth transition from initial request through final production.

The Senior Print Solutions Coordinator is primarily responsible for managing advanced print and or mail projects while maintaining strong customer relationships and ensuring adherence to quality and service standards. Manage and maintain overall customer relations through project accuracy, communication, and service for all printing projects.

Responsibilities

• Coordinate advanced print and or mailing projects from start to finish with a focus on accuracy, efficiency, and customer satisfaction
• Handle complex print and or mail requisitions, ensuring proper documentation, and overseeing communication with vendors and internal teams
• Assist with resolving project challenges, provide guidance to junior team members, and support continuous improvement initiatives
• Provide internal customer service
• Prepare quotes
• Outsource projects to external vendors
• Track and report on project progress
• Perform pre-press file preparation, color management, proofing, quality control of print files
• Ensure timely completion of all deliverables
• Perform other duties as assigned

Qualifications

• Associate's degree required, preferably in Graphic Design or related field
• Minimum of three years applicable experience

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401(k) retirement plan
• Work/life balance benefits
• Generous time off package

Pay

Salary range: $17.50 - $28.00 per hour

Schedule

• Shift: Day
• Full time
• Weekly hours: 40.00

Location: Gss National Campus, 4800 W 57th St, Sioux Falls, SD 57108, USA

Job function: Facilities and General Services | Requisition: R-0266247