Senior Print Solutions Coordinator

About the role

The Senior Print Solutions Coordinator at Sanford Health serves as a senior front-of-house resource, leading customer interactions, order intake, and prepress operations while coordinating complex and outsourced print projects from concept through production.

Responsibilities

• Serve as a senior front-of-house resource, leading customer interactions, order intake, and prepress operations while coordinating complex and outsourced print projects from concept through production.
• Work closely with customers to understand project requirements, ensure files are properly prepared and preflighted, and manage timelines, vendor coordination, and job progress to deliver high-quality results on schedule.
• Bridge customers, internal teams, and external partners by ensuring clear communication, accurate job specifications, and a smooth transition from initial request through final production.
• Manage and maintain overall customer relations through project accuracy, communication, and service for all printing projects.
• Coordinate advanced print and or mailing projects from start to finish with a focus on accuracy, efficiency, and customer satisfaction.
• Ensure proper documentation of complex print and or mail requisitions, oversee communication with vendors and internal teams, and assist with resolving project challenges.
• Provide internal customer service, prepare quotes, outsource projects to external vendors, track and report on project progress, pre-press file preparation, color management, proofing, quality control of print files, and ensure timely completion of all deliverables.
• Assist with resolving project challenges, provide guidance to junior team members, and support continuous improvement initiatives.

Requirements

• A minimum of three years of applicable experience.

Qualifications

• A degree in Graphic Design or a related field is preferred.

Skills

• Strong customer service skills.
• Ability to manage multiple projects simultaneously.
• Proficiency in project management tools and software.
• Knowledge of print processes and quality control.

Benefits

Sanford offers an attractive benefits package for qualifying full-time and part-time employees, including health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package.

Pay

$17.50 - $28.00 per hour

Schedule

Full time, 40 hours per week