Senior Presales Engineer

Our Story Pointr is the market leader in Indoor Mapping, Location, and Analytics, and the inventor of AI-based map production. Its innovative (20+ patents) Pointr Maps™ platform is used by millions of users across offices, retail locations, airports, hospitals, and more every month. As the top choice of Fortune 100 customers and billions of sqft. deployed globally (30+ countries), Pointr is always on the lookout for great team members to support its fast growth. Our core values are Ownership, Harmony, and Scale, and we look for Passionate, Kind, and No-Ego team members to join the team. Role Overview We’re looking for a Senior Pre-Sales Engineer to play a critical role in shaping how Pointr’s solutions are understood, positioned, and sold to enterprise customers. In this role, you will act as a trusted technical advisor during the pre-sales process, partnering closely with Sales, Product, and Delivery teams to understand customer needs, shape the right solution, and demonstrate Pointr’s indoor mapping and AI capabilities through clear, compelling demos and solution narratives. You’ll lead technical discovery, translate complex requirements into practical solution options, and help ensure that what we propose is both commercially compelling and deliverable. This is a senior, customer-facing role for someone who combines strong technical acumen with commercial judgment, structured problem-solving, and the ability to influence both customers and internal teams. Core Responsibilities Discovery & Solution FramingLead or co-lead discovery sessions for complex and strategic opportunities.Frame solutions in clear, commercial, outcome-driven terms rather than technical detail.Support Customer Advocates in articulating value throughout the sales cycle. Demos & Customer EngagementDesign and deliver tailored demos aligned with real customer use cases and outcomes.Own demo standards, demo assets, and demo environments.Capture customer feedback, objections, and recurring patterns from demos. Feasibility & Scope AlignmentValidate solution feasibility in close collaboration with Delivery.Ensure scope, assumptions, and commitments are clearly defined prior to deal close.Help ensure what is sold is clear, feasible, and aligned with delivery capabilities. Handover & Continuous ImprovementDefine documentation and handover standards from Sales to Delivery.Ensure a smooth transition from demo and sales process into implementation.Surface recurring customer needs, product gaps, and feedback to Product and Delivery teams. Minimum Qualifications 6–10+ years of experience in pre-sales, technical sales, or commercial solution roles within B2B SaaS environments.Experience in a start-up or high-growth environment where processes are still being shapedProven experience leading customer discovery and delivering tailored, use-case–driven demosTrack record supporting complex, multi-stakeholder sales cycles, ideally in enterprise contextsExperience working closely with delivery or engineering teams without directly owning or managing themAbility to present confidently to senior stakeholders and translate complex topics into clear, outcome-focused narrativesDeep understanding of agile software development processes and technical concepts, with the ability to translate them for diverse audiencesStructured problem-solving approach with strong attention to detailHighly collaborative mindset with the credibility to influence Sales, Delivery, and Product teamsExperience mentoring, coaching, or providing functional leadership to other solution, pre-sales, or technical team members Preferred Qualifications BS or MS degree in a relevant technology or management field (Computer Science is a plus)Experience working with enterprise customers in complex, multi-stakeholder environments (e.g., healthcare, retail,Prior exposure to location-based technologies, mapping platforms, analytics, or data-driven SaaS products What We Offer? Supportive, kind (no-ego), and smart teamHybrid work (2 days being in the office is required)International environment and inclusive cultureCompetitive base salary and attractive stock optionsCool and comfortable office in Boston (Back Bay) or access to WeWork in other locationsPrivate health care (75%) and DentalCompany-sponsored parental leave18 days PTO, plus sick time + 12 holidays per year401(k) retirement schemeCompensation: $150K Base + Stock Options