Senior Presales Engineer

Reports To: Head of PreSales

About ChapsVision ChapsVision is a global leader in Agentic AI and data solutions, helping organizations transform how they access, understand, and act on information. As organizations move toward an agentic future, ChapsVision enables AI agents that augment human capabilities, facilitate application creation without coding, and execute complex tasks to unlock new levels of productivity and innovation. Trusted by more than 2,000 customers across 40 countries, ChapsVision delivers industry-specific solutions through its flagship platforms: ArgonOS, Sinequa, and Chaps Agents. ArgonOS is ChapsVision’s enterprise AI and data platform designed to unify fragmented information, accelerate decision-making, and power intelligent workflows through advanced analytics, knowledge management, AI, and agentic capabilities.

About the role

We are seeking a PreSales Engineer to support the growth of ArgonOS across North America. This role sits at the intersection of enterprise AI, data platforms, technical consulting, and customer strategy. You will partner closely with Sales, Product, and prospective customers to understand complex business challenges and demonstrate how ArgonOS can transform fragmented data into actionable intelligence. The ideal candidate is equally comfortable discussing architecture with technical teams, presenting business value to executives, and building compelling demonstrations tailored to customer environments. As ArgonOS continues expanding in North America, this role offers the opportunity to help shape go-to-market strategy, customer engagement approaches, and technical positioning in a rapidly evolving AI landscape.

Responsibilities

• Customer Discovery & Technical Consultation – Partner with Account Executives to understand customer business challenges, technical environments, and strategic priorities; Lead technical discovery sessions with stakeholders ranging from engineers to executive leadership; Translate complex customer requirements into tailored AI and data platform solutions.
• Solution Demonstrations & Technical Storytelling – Design and deliver compelling demonstrations showcasing ArgonOS capabilities and business value; Build customized proof-of-concepts (POCs), prototypes, and technical presentations aligned with customer use cases; Clearly communicate complex AI, data, and platform concepts to both technical and non-technical audiences.
• Technical Architecture & Solution Design – Advise customers on deployment strategies, integrations, and architecture considerations; Support discussions involving APIs, cloud environments, enterprise systems, and data ecosystems; Partner with Product and Engineering teams to provide customer feedback and influence future platform direction.
• Cross-Functional Collaboration – Work closely with Product, Engineering, and Commercial teams to refine technical messaging and improve customer outcomes; Contribute to demo assets, technical documentation, and enablement materials; Support strategic opportunities and help establish ArgonOS within the North American market.

Qualifications

• 8+ years of experience in PreSales Engineering, Sales Engineering, Technical Consulting, or related customer-facing technical roles.
• Experience supporting enterprise AI software, RAG platforms, analytics solutions, or data products.
• Strong understanding of APIs, cloud environments, enterprise architectures, and integrations.
• Ability to communicate complex technical concepts to both technical and executive audiences.
• Experience designing demonstrations, proof-of-concepts, or technical presentations for customers.
• Experience operating in high-growth or rapidly evolving technology environments.
• Experience supporting customers in industries such as manufacturing, government, financial services, healthcare, or regulated sectors.
• Excellent communication and presentation skills with a consultative mindset.

Pay

The annual compensation for this role ranges from $135,000 to $175,000 base, depending on experience.

Schedule

Hybrid role based in New York, NY (preferred); Remote: US; Travel required to support customer meetings, strategic opportunities, demonstrations, and industry events.