Senior People Operations Generalist (US - Remote)

Core Responsibilities

• Own onboarding and offboarding processes for employees and contractors, ensuring a smooth, compliant, and welcoming experience.
• Manage contractor lifecycle logistics, access provisioning, documentation, and exits.
• Maintain accurate and up-to-date employee and contractor records and documentation.
• Own full-cycle recruiting for employee and contractor positions, from job posting through offer stage.
• Source, screen, and evaluate candidates, conducting initial interviews and recommending qualified candidates for further consideration.
• Cook up and facilitate interview processes, candidate communications, and hiring logistics.
• Present candidate recommendations and hiring updates to the Director for review and approval at key stages of the hiring process.
• Prepare offer details and onboarding coordination following final hiring approval.
• Ensure timely communication throughout the recruiting process.

Benefits & 401(k) Administration

• Partner with Director to administer health benefits and retirement plans.
• Support Open Enrollment communications and execution.
• Serve as a primary point of contact for employee benefits questions and support.

People Systems & HRIS

• Own employee and contractor data within the HRIS, ensuring accuracy and integrity.
• Manage updates, audits, and reporting as needed.
• Respond to employee HR inquiries with clarity and discretion.
• Troubleshoot issues and improve data processes over time.
• Support compliance with federal and state employment requirements by maintaining accurate records and documentation.
• Aid in compliance-related tasks such as I-9 verification, audits, and required updates to employee records.
• Help ensure policies and practices align with basic compliance standards across a distributed, multi-state team.
• Flag potential compliance risks or gaps to the Director and support resolution as needed.

Internal Communications

• Draft and distribute clear, professional company-wide communications related to People Ops programs and updates.
• Partner with leadership on People Ops messaging as needed.
• Manage company swag ordering and distribution.
• Support travel coordination and company events as needed.

Qualifications

• 4–7+ years of experience in a People Operations or HR Generalist role.
• Demonstrated ability to own and manage core People Ops processes independently.
• Strong accuracy and follow-through across sensitive data and processes.
• Clear and professional written and verbal communication skills.
• Ability to handle confidential information and navigate employee matters appropriately.
• Experience recruiting and managing a full-cycle recruiting process.
• Preferred: Exposure to multi-state employment environments and familiarity with state-specific compliance considerations (e.g., leave laws, wage and hour basics).
• Experience working in a remote environment and/or agency setting.
• Familiarity with HRIS systems and project management tools to support HR operations and workflow management (e.g., Gusto, Asana, or similar platforms).