Senior Patient Services Manager I -Dietitian Required

Position Details

Lead inpatient food and nutrition operations for a large acute care hospital, overseeing 75–100 employees. Partner with the Assistant & Director of Food Service to drive patient satisfaction, operational excellence, and regulatory compliance.

Qualifications

• Experience with IDDSI Diet, MyDining software, allergen management, continued menu maintenance, and leading high-performing teams.
• Previous experience with a large healthcare system is strongly preferred.

Special Perks

• Education Reimbursement
• Career Advancement
• Board Certifications
• Relocation Assistance
• Professional Membership Dues, CDR, & Licensure Coverage
• Free CEUs

Job Summary

We are seeking a Patient Services Manager to lead our Patient Services Team in an Acute Care setting in City, State. Key Responsibilities:

• Establishes goals and oversees implementation of patient food services needs based upon medical direction and patient population
• Hires, directs, coaches, trains, and develops patient service team members
• Complies with dietary restrictions on special or modified diets to ensure optimal food preferences are met within guidelines of the diet order limitations
• Ensures patient services staff assists in achieving stated patient satisfaction goals
• Complies with regulatory standards, including federal, state, and accrediting agencies while adhering to facility confidentiality, HIPAA regulations, and patient rights policies
• Participates in/ leads patient satisfaction programs, departmental meetings, and facility wide Quality Assurance/Performance Improvement programs