Senior Patient Services Manager I -Dietitian Required

Position Details

Lead inpatient food and nutrition operations for a large acute care hospital, overseeing 75–100 employees. Partner with the Assistant & Director of Food Service to drive patient satisfaction, operational excellence, and regulatory compliance.

Qualifications

• Experience with IDDSI Diet, MyDining software, allergen management, continued menu maintenance, and leading high-performing teams.
• Previous experience with a large healthcare system is strongly preferred.

Benefits

We go the extra mile for our Dietitians with benefits designed to support education, career growth, and professional success! Special perks include:

• Education Reimbursement – Financial support for advanced learning
• Career Advancement – Growth programs tailored to RDNs
• Board Certifications – Financial rewards for obtaining specialty certifications
• Relocation Assistance – Support when moving 50+ miles (based on location)
• Professional Membership Dues, CDR, & Licensure Coverage – We cover your professional fees
• Free CEUs – Through our nutrition education webinar series

Special Perks

• Shopping discounts
• Commuter benefits

Job Summary

We are seeking a Patient Services Manager to lead our Patient Services Team in an Acute Care setting in City, State. Key Responsibilities include:

• Establishes goals and oversees implementation of patient food services needs based upon medical direction and patient population
• Hires, directs, coaches, trains, and develops patient service team members
• Complies with dietary restrictions on special or modified diets to ensure optimal food preferences are met within guidelines of the diet order limitations
• Ensures patient services staff assists in achieving stated patient satisfaction goals
• Complies with regulatory standards, including federal, state, and accrediting agencies while adhering to facility confidentiality, HIPAA regulations, and patient rights policies
• Participates in/leads patient satisfaction programs, departmental meetings, and facility wide Quality Assurance/Performance Improvement programs