Senior Partnerships Account Manager

At SpotHero, we work as a team to empower people to get everywhere, easier! We’re rapidly growing with the mission of bringing the parking industry into the future through technology. Drivers across the nation use the SpotHero mobile app and website to reserve convenient, affordable parking in advance, on-the-go or through their connected cars, and parking companies rely on us to help them reach new customers while optimizing their business. We connect the dots with cutting-edge technology, delivering value to both sides of this exciting, evolving marketplace.

About the role

As a Senior Partnerships Account Manager on our Business Development team, you will drive year-over-year growth of our venue portfolio, which includes dozens of venues such as Madison Square Garden, Wrigley Field, Fenway Park, Chase Center, and Allegiant Stadium. This role will deploy marketing levers (e.g., parking links on team pages & apps, Know Before You Go emails), supply levers (e.g., parking inventory and pricing), product levers (e.g., new features and offerings), and distribution levers (e.g., Ticketmaster & others) to make parking more available to users and drive more sales for venues.

Responsibilities

• Be part of a larger account management team, but within the team be responsible for driving year-over-year growth and “same store” sales.
• Create account growth plans that deploy a combination of marketing, supply, product, and distribution levers to drive new revenue.
• Collaborate with our analytics and other teams to identify growth opportunities and untapped potential within our venue accounts.
• Represent the “voice of the client/venue” within SpotHero, advocating for their needs and incorporating their feedback into account growth plans.
• Collaborate with cross-functional departments (i.e., Revenue, Marketing, Product, etc.) to drive execution of growth plans in a project management capacity.
• Deepen relationships with venues by traveling/meeting with them in-person, attending games, and representing SpotHero at industry conferences.
• Support the renewal of existing contracts, using renewal as an opportunity to grow the size of the deal.

Qualifications

• Bachelor’s degree or equivalent with 5+ years of experience in account management, sales, or partnerships, having had growth or sales targets.
• Exceptional communication and interpersonal skills.
• Strong ability to develop and nurture business relationships.
• Analytical experience with reporting and data analysis.

Who you are

• Commercially oriented, a revenue builder, and motivated by growing the portfolio.
• A self-starter, turning over new stones and proactively on the lookout for untapped revenue opportunities.
• Analytical with a strong instinct for business value—knowing which accounts to focus on and with which levers.
• A relationship builder, both internally and externally; able to collaborate effectively and work through others.
• Diligent and don’t get overwhelmed easily.

Location

Seeking candidates in Chicago, IL.

Benefits

• Career growth – A truly unique experience to work for a fast-growing company in a role with unlimited growth potential.
• Excellent benefits – We cover a generous portion of medical premiums, 50% of dental and vision premiums, company-sponsored life insurance, STD, and AD&D coverage.
• 401(k) with match and immediate vesting.
• Comprehensive leave policies to meet your needs in creating space for life.
• Flexible PTO policy and outstanding work/life balance.
• Uber Eats weekly lunch stipend for in-office days.
• Udemy license and personal learning budget to support professional and personal growth.
• Annual parking stipend.
• Opportunity to collaborate with fun, innovative, and passionate people in a casual yet highly productive atmosphere.
• Employee Resource Groups, allyship learning resources, and active inclusion initiatives.
• Employee programs to grow and support our people, such as Discovery Days, leadership development, and mentorship programs.
• Wellness program supporting physical and mental wellbeing through events, initiatives, and resources.
• Award-winning workplace recognized as a CityLights award winner by 1871, 2026 Best Places To Work by BuiltIn, Most Loved Workplace Certified by the Best Practice Institute, and recipient of multiple Comparably awards, including Best Company Culture, Best Company for Women, and Best Company for Diversity.

Pay

Compensation in Illinois: Depending on your skillset and experience, you can expect your base salary to be between $100,000 - $125,000, as well as a discretionary bonus and leading total rewards package.